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Excellent 8.1
Based on 6680 reviews

Recent customer comments

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based on 6680 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

kastodi L.
August 04, 2014

Alvin R.
August 04, 2014
orchard road hotel
clean, free wifi and parking
can walk to all the famous malls in orchard road. Great bfast selection and comfortable rooms.

Jody T.
August 04, 2014
Nice, modern hotel located in Orchard Rd
Location, cleanliness and shopping
Very comfortable and accessible. Walking distance to all malls and food places. Great restaurants all around. Shopping malls in all directions of the hotel.

Kenny H.
August 03, 2014
location is amazing ...
Stay was average .. staff not to proffesional .. but manager tackled it .. he gave us an upgrade .. need to refurnish rooms .. location too goodd

Fenny B.
August 02, 2014
modern clean best location

August 01, 2014
Something special and different
Free mobile phone with data and international call, centre of the orchard road
love the location, awesome experience

Ng Y.
August 01, 2014
Expensive, old & Rundown
only one things is good, free use of 3G phone.
In the center of Orchard road. But quite reductance to go back to the hotel to rest. Old and dirty for a 3 years old hotel.

Fifi A.
August 01, 2014
Excellent but a little disappointed this time
Location room cleanliness comfort
My family and I has always enjoyed our stay in Grand Park, but we were a bit disappointed this time. Only during this trip I learned that I had to book 2 premier rooms (not applicable for deluxe rooms) in order to be entitled an interconnecting room. I never had to do this in the past. We had stayed there not only once, but at least 3 times. (Is this a new policy?) So upon checking-in, we were told not only there were no interconnecting rooms available on that day, but we had to pay additional $40 (SGD) a night per room to upgrade to Premier room before we can be granted interconnecting rooms when they become available the next day. As a result, my brother's kids have to be separated and we had to go from room to room every time we need to share items. Hence not so enjoyable this time. Otherwise, the location, cleanliness and comfort of the hotel are as excellent as usual!

Hadi T.
August 01, 2014
Excellent location and comfy room
Convenient location, comfortable room, nice food

Daniel G.
July 31, 2014
Good location
Location, free cellphone, free wifi