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Excellent 8.1
Based on 6587 reviews

Recent customer comments

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Excellent



based on 6587 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

8 Mary C.
Singapore
April 16, 2014
Fantastic Location, Great service
Location, Cleanliness, peace
It was a great experience and our first time staying at this hotel. Great location and close proximity to mall. Only downside is poor selection for Room Service, buffet spread.

9.3 YUE M.
Canada
April 16, 2014
Excellent location, good service
Close to the shopping area, near the MRT station, and nice bar
This is the fourth time our family stay in this hotel when we have our vacation in Singapore. Very convenient to shopping area and MRT station. As always, we arrived early in the morning, and the hotel let us check in around 7 o'clock in the morning without the additional charge. We will stay here again next time.

9 FREDERICK C.
Philippines
April 15, 2014
Perfect location and great staff
Location, Staff, and Rooms
It went very well specially when we left our trolly bag in the taxi. The hotel concierge did there best by contacting the taxi operator and having the bag returned to us. Perfect service!

7.7 Abigail K.
Malaysia
April 15, 2014
Convenient & Comfortable
convenient, comfortable and great location
I booked this hotel a day before my trip to Singapore and was able to grabbed a room at reasonable rate with breakfast provided and during check in, the hotel automatically upgraded my room to club lounge room (without benefit of club lounge though). It is located at Orchard Road, accessible to both bus station and MTR stations with few minutes walk. Easy to catch up cab as well as Paragon is just opposite with fleet of cabs lining up readily to pick up passengers. Twenty five minutes walk from the Botanical Garden and I enjoyed my walk to the Botanical Garden along the street from the hotel to the Botanical Garden, passing by the USA & Australian Embassy. Attentive and helpful staffs who always carry with them a smiley face greeting the hotel guests. The breakfast provided is average.Highly recommended for those who visit Singapore for shopping spree & business trip.

10 Song M.
China
April 15, 2014
comfort
location, friendly staff, free handphone provided by hotel
The greatest thing is the hotel provide a handphone for free which let you surf internet, make free calls and sms unlimited.

3.3 vivian T.
Malaysia
April 15, 2014
over rateted
none
No

9 Hanung T.
Indonesia
April 15, 2014
A very pleasant experience
location, value for money, friendly staff
Overall it was very satisfying, especially with agoda's great value deal that makes it an even better stay and the overall trip :) definitely will be on the top list when visiting singapore again :)

9.3 Chan Y.
China
April 14, 2014
Worth staying again
Clean, Comfortable and nice staff
Convenient, close to bus and MRT station,and also the 313 Somerset. Staff is nice and helpful Clean and Comfortable room

8 ANDY K.
Indonesia
April 14, 2014
nice to stay
secure , clean , nearly to shopping center
my stay at grand park orchard was very good , grand park orchard has a very well maintained for room cleaning and comfort to stay

7.3 N A.
Malaysia
April 13, 2014
Centrally located
Location, walking distant to shopping malls
It was okay. The aircon was not working properly