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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857

Recent customer reviews

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Excellent

8.1

based on 6531 reviews

5349 reviews in English

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (6531)
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Charmaine M. Couples Australia, January 10, 2014
Excellent location, bar and beautiful clean Hotel

Location, Comfort, Modern and clean
8
We had a very comfortable stay. Staff were friendly and attentive. Bar outside was lovely to sit and relax and enjoy a drink. Bonus that this hotel was so perfectly located.
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Victor K. Families with older children Australia, January 9, 2014
great! but can be better with some improvement

location, friendly staff, quick service
7.7
was good. but would be better if the following were improved: 1. bed too hard - quite bad! body ache throughout stay 2. there is no clock in the room! very important feature 3. there is no phone next to bedside 4. would be good to have sockets near bedside table as most people charge their mobile phones overnight 5. waiting lounge at ground floor could be spruced up to look grander .. currently too bare.. a bit pathetic looking 6. rooms have these huge posters of the girl.. very scary!! actually ;hate it~ 7. bathroom shower curtains are badly stained/mouldy - not good 8. would be nice to have some drawers in the wardrobe for longer staying customers
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Alvin R. Business travelers Malaysia, January 9, 2014
orchard road hotel

clean, free wifi and parking
8.3
can walk to all the famous malls in orchard road. Great bfast selection and comfortable rooms.
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Victor K. Families with older children Australia, January 9, 2014
hotel review

friendly staff, good location, decent
8.7
was great! but bed was too hard.
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Jancey H. Business travelers Malaysia, January 8, 2014
convenient, friendly staff

location, friendly staff, state of the art decos, however, room was too small and dark
7.3
Comfortable.Friendly and efficient staff. Great location. However, our room was very small (especially the bathroom) even though we were 'upgraded' accordingly to the reception staff. Our room was dark and gloomy, but I guess that's the design and colour scheme of the room.
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Leonard B. Couples Australia, January 8, 2014
Great stopover for short stay

Hotel staff were superb. Centrally located ,large bathroom.
8.3
The hotel is Pleasant & comfortable but the restaurant is overpriced we only had one meal on our last stay.the bar is also non existent Out side in the weather & also very expensive
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Cha A. Couples Malaysia, January 8, 2014
Good location

Location, breakfast, room
6.7
Great stay with friendly staff. Pity that the room does not comes with open window to get fresh air. A thing to note is that the multi display at the hotel building will affect rooms closer to it. Noise level is acceptable. Friendly staff for breakfast buffet
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Yulia G. Families with young children Indonesia, January 8, 2014
very close to shopping centre

near to everywhere, staff friendly, good service
8
very good but sometimes have problem with aircon and wifi inside the room
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Mao S. Business travelers Cambodia, January 8, 2014
good

good location
10
meet expectation
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Aileen T. Solo travelers Australia, January 7, 2014
Very good location

Friendly staff, great location, accessible to orchard road
7.7
I was upgraded in a deluxe room and it is very nice. It is a great location for shopping and right in the centre. I would recommend this hotel for family. All staff are very friendly. The only disappointment would be the restaurant in the hotel.
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