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Excellent 8.1
Based on 6597 reviews

Recent customer comments

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based on 6597 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

April 14, 2014
nice to stay
secure , clean , nearly to shopping center
my stay at grand park orchard was very good , grand park orchard has a very well maintained for room cleaning and comfort to stay

7.3 N A.
April 13, 2014
Centrally located
Location, walking distant to shopping malls
It was okay. The aircon was not working properly

8.7 Silven T.
Brunei Darussalam
April 13, 2014
Beware of taxi scam by consierge/valet
Great location, right in the middle of Orchard Road. Attentive and friendly front desk and housekeeping staff. FREE 3G mobile phone with unlimited data and local/international calls !!!
Great front desk staff who were effecient and helpful. The consierge/valet refused to help us book the airport shuttle, claiming that it could only be booked 2 hours before travel, which unsurprisingly was fully booked by that time. Interestingly, they were then able to book for a later (2 Hours) service. As this is much too late for us, we took a taxi. The consierge then refused to help us hail a passing taxi, instead urging us to use a taxi that is parked at the hotel entrance, saying "same price". The stinger being an extra 'hotel charge' of $15, which works out to be about 50% of your fare. Perhaps the consierge gets a cut/kick back of taxi fare?

6 Leon L.
April 13, 2014
hotel was directly located in orchard road. heart of all shopping centres. room was small though and lobby was on 4th floor
hotel was directly located in orchard road. heart of all shopping centres. room was small though and lobby was on 4th floor

8 Susanty S.
April 12, 2014
comfortable n conveniently located hotel
orchard road located, convenient, comfortable hotel
Our 4 nights stay was pleasant but would be more comfortable if internet access is faster and power outlets built in room desk is properly set.

8 Eva R.
April 12, 2014
Great location for shopping
Nice room, located in the heart of the city, convenient for shopping
Very pleasant

9.7 polyanski K.
April 10, 2014
nice new hotel
location, clean, nice design
nice new hotel. location was prime. clean bedroom and bathroom. Good for tourist. easy to go everywhere from here.

8.7 Patrick T.
April 10, 2014
location, comfort, shopping
Clean and nice location.

9 San H.
April 10, 2014
Location, Free Mobile phone with unlimited international call & Outdoor smoking area

6.3 Samnang S.
April 09, 2014
Good Location
Friendly staffs, clean, and close to shopping area
The room was abit small, the pillows are not comfortable, however the hotel located on orchard rd where the shopping area are, so much easy to do some shopping and a lot food around.