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Excellent 8.1
Based on 6678 reviews

Recent customer comments

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based on 6678 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Dinovita A.
May 02, 2014
comfortable, near to the shopping centre
freindly staff, romance room, near to the mall

Karine T.
May 02, 2014
Great location
Great Location, new hotel/modern and quite affordable
The best thing about this hotel is the great location. It is in the middle of Orchard rd and very close to the MRT. Improvement exists for the staff to be friendlier, and acknowledge patrons when walking past reception to change lifts. The room is also a bit dark. The buffet breakfast was not worth $48 per person as there was a very small selection of food. I did not like the way my omelette was made- which was lacking flavour.

Wei C.
May 02, 2014
good central location
friendly and attentive staffs
Good, very good and attentive staffs

Ankrin K.
May 02, 2014
Very Convenient for transportations
Good Location for MRT, Middle of Shopping Centers, Clean Room
It is one of impressive hotel when we are concerning about the conditions of the hotel and service. It is in the middle of 2 MRT stations, Orchard and Somerset, so you 2 convenient choices depends on which direction you wish to go. 7-11 is also nearby.

Tri N.
May 02, 2014
Good stay
Free phone, location, and service
I liked the free phone that can call overseas unlimited & internet. The room was clean and the location is where all the major shopping malls are. Good stay!! Will return to it for my next trip

rachel C.
May 01, 2014
Good location
Comfortable, nice location, friendly staff
With satisfaction

Jessica H.
New Zealand
April 29, 2014
another great stay
location, excellent for shopping and transport. crystal club great quiet club with good inclusions. really friendly staff.
We once again enjoyed our stay at this hotel, 3rd time here. staff in the crystal club were really friendly as usual and nothing was a problem. we always enjoy coming here and it would take a really great hotel in the same price range to make us change our habit of returning.

Asep S.
April 29, 2014
Good location, clean, but the room is bit small
Location, location, location
Good, although the room a bit small

Myrna H.
April 29, 2014
Nice stay
Location, easy access, comfortable
The stay was nice,the room was comfortable and great location

Filiz T.
April 29, 2014
very warm, friendly and attentitive staff
staff -Shahri in restaurant provided fabulous service
overall it was fabulous. I would recommend it if you want to be close to local attractions, dining and sight seeing. Be careful at Chinatown with credit cards if you are referred to go there for dinner- particularly to the Singapore Restaurant for Chili Crab! They may charge you extra without your consent! The friendly and attentive staff at the hotel make all the difference to my stay. They were warm, welcoming, attentative, friendly and accommodating. Thank you.