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Excellent 8.1
Based on 6657 reviews

Recent customer comments

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Excellent



based on 6657 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Ho M.
Singapore
May 03, 2016
Great location, great staff and great rooms
Right in the middle of Orchard Road, great place to stay with very nice and thoughtful staff in every department. Thank you, we totally enjoyed our stay

Harry T.
Indonesia
May 03, 2016
Very good location for shopping
This hotel is located right in the heart of orchard road. Very convenient to shop and dine.

NIAN J.
China
May 02, 2016
Good location, small room
Good location, but facilities are just so so. Room is a bit small.

Vina A.
Indonesia
May 02, 2016
excellent location, free wifi
location wise this hotel is very nice. But because this hotel is always full, so is the reception area and they don't have queue line or someone who manages the queue like in Mandarin Orchard, hence the waiting time is quite long. Also the AC control in the room wasn't working like the last time we stayed here. We turned off the AC but still shivering through the night.

Nhan H.
Vietnam
May 01, 2016
Exellent location and facility - Staffs need to be more trained
Our stay was very pleasant and comfortable. Most of it has to do with the facility. The staffs on the other hands are not well-trained and a bit too passive.

ARNULFO C.
Philippines
May 01, 2016
xxx
xxx

ali L.
Indonesia
May 01, 2016
Great
Great hotel

Juni P.
Indonesia
May 01, 2016
Fantastic
Good location!

vivian H.
Malaysia
May 01, 2016
Not Grand but location
It is not grand as I was expected for a five star hotel in spore. Superb location in orchard.

Carlos G.
Venezuela
April 30, 2016
Convenient
And friendly with schedules