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Excellent 8.1
Based on 6743 reviews

Recent customer comments

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based on 6743 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3

ivis T. from Malaysia
Business travelers
Stayed 3 nights in April 2014
Good location, friendly staff and nice room
Staff friendly, have free hp for unlimited call and best location
Feel happy and relax with this hotel. Great location to excess to shopping mall. Easy to get public transport. Room are clean
Reviewed April 18, 2014

Meas M. from Cambodia
Families with young children
Stayed 3 nights in April 2014
Value, location, service
Everything was goots
Reviewed April 17, 2014

novalina J. from Indonesia
Business travelers
Stayed 2 nights in October 2013
great location, friendly staffs, clean.
Could not ask for a better location and good price if you want to stay in a hotel at Orchard area.
Reviewed April 17, 2014

ANDY K. from Indonesia
Families with young children
Stayed 5 nights in December 2013
Hotel location is very good
centrally located , nice rooms
The rooms I stayed is quite big and clean as well ... The hotel location is centrally located near the shopping centre
Reviewed April 17, 2014

Ngai C. from Hong Kong
Stayed 4 nights in March 2014
centrally located but small rooms
centrally located, near to shopping area, trendy design
Room is smaller than I expected but still comfy. Bar and swimming pool are also very small as well. Hotel does not have any medicine even as common as panadol. Lucky is the hotel is located near shopping area so we could buy panadol in the shopping mall at night time. Staff are generally nice and friendly.
Reviewed April 16, 2014

Mary C. from Singapore
Stayed one night in April 2014
Fantastic Location, Great service
Location, Cleanliness, peace
It was a great experience and our first time staying at this hotel. Great location and close proximity to mall. Only downside is poor selection for Room Service, buffet spread.
Reviewed April 16, 2014

YUE M. from Canada
Families with older children
Stayed 2 nights in April 2014
Excellent location, good service
Close to the shopping area, near the MRT station, and nice bar
This is the fourth time our family stay in this hotel when we have our vacation in Singapore. Very convenient to shopping area and MRT station. As always, we arrived early in the morning, and the hotel let us check in around 7 o'clock in the morning without the additional charge. We will stay here again next time.
Reviewed April 16, 2014

FREDERICK C. from Philippines
Families with young children
Stayed 4 nights in April 2014
Perfect location and great staff
Location, Staff, and Rooms
It went very well specially when we left our trolly bag in the taxi. The hotel concierge did there best by contacting the taxi operator and having the bag returned to us. Perfect service!
Reviewed April 15, 2014

Abigail K. from Malaysia
Business travelers
Stayed one night in April 2014
Convenient & Comfortable
convenient, comfortable and great location
I booked this hotel a day before my trip to Singapore and was able to grabbed a room at reasonable rate with breakfast provided and during check in, the hotel automatically upgraded my room to club lounge room (without benefit of club lounge though). It is located at Orchard Road, accessible to both bus station and MTR stations with few minutes walk. Easy to catch up cab as well as Paragon is just opposite with fleet of cabs lining up readily to pick up passengers. Twenty five minutes walk from the Botanical Garden and I enjoyed my walk to the Botanical Garden along the street from the hotel to the Botanical Garden, passing by the USA & Australian Embassy. Attentive and helpful staffs who always carry with them a smiley face greeting the hotel guests. The breakfast provided is average.Highly recommended for those who visit Singapore for shopping spree & business trip.
Reviewed April 15, 2014

Song M. from China
Stayed 3 nights in April 2014
location, friendly staff, free handphone provided by hotel
The greatest thing is the hotel provide a handphone for free which let you surf internet, make free calls and sms unlimited.
Reviewed April 15, 2014