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Excellent 8.1
Based on 6606 reviews

Recent customer comments

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Excellent



based on 6603 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

8 Nutkamol P.
Thailand
February 19, 2014
Central & Convenient
The room is clean. Some staff are friendly and helpful.
I am not early bird type, so I was annoyed when the housekeeping keeps ringing the door bell just to ask if I have any clothes for laundry!!

7.3 Yuliana J.
Indonesia
February 18, 2014
Pleasant
Location,location and location

8.3 David J.
Indonesia
February 17, 2014
the best travelling
central located, clean hotel, comfortable room
nice hotel for travelling. good possition in orchard.

8.3 vindy W.
Indonesia
February 16, 2014
near hospital and shopping centre
clean,quite,have Indonesisian TV channel
Good hotel small bathroom small bedroom but I like to stay here and I will come back to stay this hotel again and again.

8 SHANTI V.
Indonesia
February 16, 2014
Great Hotel
Location, breakfast, staff

7 Chin T.
Malaysia
February 16, 2014
Good location but noisy room
Good location, modern design, clean
Location is right next to Paragon shopping centre in Orchard. Good hotel for shopping spree. We got upgraded to a clubfloor room (Level 10) as we checked in late around 9pm. However the Hotel management seriously need to do something to improve the sound insulation of the room door. With the TV on, we can still easily hear every conversation of the guests walking along the corridor. There's also a on going construction next to the hotel and we were woke up by the noise of machinery in the morning eventhough we were staying at level 10.

9 Elena L.
Canada
February 16, 2014
overnight stay was comfortable and easy access to
location, room, desk service
very good.... the only thing negative is that i did not appreciate being asked for a tip in the cafe by a young male server...

7.7 alexandre B.
France
February 15, 2014
great location if you like shopping
location, friendlly staff, clean
Good stay at this hotel, good for business or shopping. The rooms are clean and quiet big. The breakfast was ok. It was really was i expected.

10 Khun Y.
Cambodia
February 15, 2014
Grand Park Orchard
very good hotel

7.3 charlene Y.
Malaysia
February 14, 2014
Good location if u wanna shop in Orchard Road...
Location, comfy bed & nice shower...
I chose this hotel because its kinda new & its location which is very convenient in Orchard road for shopping... The thing is this hotel doesn't look like a classy 5-star hotel due to the look of the lobby. It looks more like a budget 4-star hotel with people sleeping & lying on the sofas opposite the check-in area which is kinda small & kids running everywhere . The cleanliness is ok & the beds are comfortable. My only complain is the air-con...it was freezing cold even when i've adjusted the temperature to 30 degrees celsius.. !!! I hope that they will fix the air-cons soon....