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Excellent 8.1
Based on 6657 reviews

Recent customer comments

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based on 6657 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Cha H.
February 10, 2014
Good location
Location, breakfast, room
Great stay with friendly staff. Pity that the room does not comes with open window to get fresh air. A thing to note is that the multi display at the hotel building will affect rooms closer to it. Noise level is acceptable. Friendly staff for breakfast buffet

Jericho N.
February 09, 2014
Racial discrimination is alive and well here.
Near MRT station, Cleanliness, Near shopping areas
Racial discrimination is alive and well in the Grand Park Orchard. We flew to Singapore primarily on business. We decided to check in the Grand Park Orchard's Club room so we may avail of the club room amenities for our multiple meetings. Unfortunately, Alam, the morning butler, treated us very differently compared to the caucasian guests. There was no denying in because even the caucasian guests were disgusted on how he racially discriminated us. Such poor showing considering that Singapore is known so much as a melting pot of culture. Don't be fooled with the room rates. Their posted rates are almost perpetually on a discount probably to snatch first time guests with attractive discounts. Truth is, the rooms are so small that even at a discount a guest is overpaying. I suggest that you book somewhere else.

Khairil M.
February 08, 2014
pleasant and comfortable stay
central location, close to mount elizabeth hospital and paragon medical hub
was in town for a check up. minutes to hospitals and heart of orchard road shopping.

South Korea
February 07, 2014
Good Location

Agung L.
February 07, 2014
Great hotel in a strategic location
Location, Comfort, Friendly Staff
The hotel is wonderfully located in a shopping area. It is within walking distance to all the shopping malls at orchard road. The room is clean and comfortable. The hotel staff is very friendly and helpful too. If you are looking to stay at the orchard road area then this hotel is highly recommended.

Simon P.
February 06, 2014
Crystal Club is excellent
Crystal club staff, crystal club drinks, internet
Crystal club was awesome again - real champagne every night. Taxis are a problem in the morning and so might be worth a short walk to Somerset MRT

Simon P.
February 06, 2014
Luxury Business Hotel
Crystal Club Staff, Crystal Club Drinks, Central Location
First stay and was pleasantly surprised. If you can get a cheap upgrade to Crystal Club it is well worth it. Lifts are a bit of a pain and it is a short walk to Somerset MRT when the taxi service in Singapore fails you as usual

Eliseba S.
February 05, 2014
What I love about this hotel is the location which is close to Mount Elisabeth Hospital Orchard.

Arthur G.
February 04, 2014
Good clean room with great central location
Location,room size and bathroom
Good hotel for the price,location great and staff very helpful

Martin L.
United Kingdom
February 03, 2014
If you want piece and quiet avoid on Wednesday
Location and Internet
On Wednesday night they have a so called Ladies night, bass music can be heard clearly to 9th floor from the 4th floor outside disco. Complained to staff and just got a shrug of the shoulders. Coming from Thailand whent to this hotel for piece and quiet but the noise on Wednesday was even worst.