arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.1
Based on 6585 reviews

Recent customer comments

Filter by traveler type

based on 6585 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

3.3 Pau P.
Brunei Darussalam
January 03, 2014
loud advertisements & live music affected my sleep
clean hotel. located close to orchard road for shopping. within walking distance to mrt stations.
from my hotel room, we can hear the loud repetitive advertisements shown on side wall of grand park orchard hotel facing orchard road all day long, even till late at night. on wednesday night, the ladies night session at the grand park orchard hotel bar played really loud, live music until we could even hear it from our hotel room till late at night. we had to check out of hotel and catch an early flight the next morning and the loud music and dj really affected our sleep and rest. nothing was done even after we complained to the front counter. music from bars should not be so loud until it could disturb the sleep/rest of other people staying at the hotel. i am sure i was not the only one affected by the noise disturbance whilst trying to get some shut eyes. i liked the location of this hotel - however the noise factor from loud blaring advertisements & live music from the bar really disappointed me. i would not recommend grand park orchard hotel to others for this noise factor alone.

January 03, 2014
quite, friendly staff and prefect location
I had a wonderful and unforgettable moment staying in the hotel. The staff was very friendly and very helpful.

7.7 Chitaphol R.
January 03, 2014
close to shopping
location, comfortable, convenient
Why no turn down service? Hotel at this level should have provided turn down service. So stingy on hand towel. 2 guests in the room only provide one single hand towel. Layout of shower door is bad water split out. Pay little more attention on bathtub cleanliness. Should provide higher speed on complimentary internet now less than 1M speed.

8.7 roger R.
January 03, 2014
Perfect location
location, clean, and nice
Very nice stay there, only few walks away from orchard road, very suitable for shopping trips

9 hokiardi A.
January 02, 2014
Great Experience
Location, Friendly Staffs, Nice Design
Really great! It was really enjoying to stay there as it is very close to shopping malls and such.

7 Panya K.
January 02, 2014
Enjoy with fun and happy
Central city location, middle shopping area and near restaurants. Near hospital too.
We went for holiday with kids, we had a lot of fun and happy to stay at grand park. The hotel is located in middle of shopping area and near many restaurants, easy to find taxi. I always stay at grand park when I go to Singapore. It the better place for shopping or go to hospital ( Elizabeth mount )

7.7 Ben K.
January 01, 2014
Convenient, location, comfortable
Good location & nice room but corridor too dark. Driveway too small, my driver have no way to park his car

8 Fanny S.
January 01, 2014
Centrally located with various shop and dine
Great Location, Wifi, Staff performance
We have always been staying at Grand Park Orchard due to its centrally located in the heart of Orchard area. Its recently added internet access in the room and any areas in the hotel is a significant plus point when it comes to deciding where to stay. Staff performance was not bad compared to other 5star hotels around Orchard area.

6.3 Stephanie J.
January 01, 2014
Overall ok.
Close to shopping centre
Their staff was not friendly and was not helpful. Especially in receptionist.

10 Sanan S.
January 01, 2014
Perfect hotel
Good food, services, location
This is my regular hotel to stay when I am in Singapore, great location, services, food.