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Excellent 8.1
Based on 6603 reviews

Recent customer comments

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Excellent



based on 6603 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

PERMATA H.
Indonesia
January 07, 2014
good hotel and centrally located
BEST CLEAN MODERN
great stay at GPO with the luxury style

Tengku S.
Malaysia
January 06, 2014
Great stay at Singapore's main shopping area
Location, Friendly staff, Easy access to everything in the City
Very nice stay. The staff were friendly and were very helpful with things that were needed.

Verra M.
Indonesia
January 06, 2014
Nice hotel and clean, near shopping place
Clean, near shopping centre, nice service
I like the staff there cos they so polite to us and the room is clean n nice.

Margaret L.
Australia
January 05, 2014
satisfactory
location , attentive staff,comfortable bed
please replace the covers of the sofas in the arrival lobby. we stayed in your hotel two years ago, the same sofa, but they are now dirty and torn, the designs were so modern and nice. please replace the cover. we always sat there to wait for our car,thats why we noticed. the bedside lamps were VERY dusty, had to clean it well Other then this, its a very nice hotel

Ming C.
Singapore
January 04, 2014
Overall good stay and clean room.
comfortable room, stable wifi, near attractions
check-in staffs need to be more attentive to who came first and waiting at the sofas area, instead of serving those came later while i was waiting..

Pau P.
Brunei Darussalam
January 03, 2014
loud advertisements & live music affected my sleep
clean hotel. located close to orchard road for shopping. within walking distance to mrt stations.
from my hotel room, we can hear the loud repetitive advertisements shown on side wall of grand park orchard hotel facing orchard road all day long, even till late at night. on wednesday night, the ladies night session at the grand park orchard hotel bar played really loud, live music until we could even hear it from our hotel room till late at night. we had to check out of hotel and catch an early flight the next morning and the loud music and dj really affected our sleep and rest. nothing was done even after we complained to the front counter. music from bars should not be so loud until it could disturb the sleep/rest of other people staying at the hotel. i am sure i was not the only one affected by the noise disturbance whilst trying to get some shut eyes. i liked the location of this hotel - however the noise factor from loud blaring advertisements & live music from the bar really disappointed me. i would not recommend grand park orchard hotel to others for this noise factor alone.

THERESA K.
Malaysia
January 03, 2014
excellent
quite, friendly staff and prefect location
I had a wonderful and unforgettable moment staying in the hotel. The staff was very friendly and very helpful.

Chitaphol R.
Thailand
January 03, 2014
close to shopping
location, comfortable, convenient
Why no turn down service? Hotel at this level should have provided turn down service. So stingy on hand towel. 2 guests in the room only provide one single hand towel. Layout of shower door is bad water split out. Pay little more attention on bathtub cleanliness. Should provide higher speed on complimentary internet now less than 1M speed.

roger R.
Indonesia
January 03, 2014
Perfect location
location, clean, and nice
Very nice stay there, only few walks away from orchard road, very suitable for shopping trips

hokiardi A.
Indonesia
January 02, 2014
Great Experience
Location, Friendly Staffs, Nice Design
Really great! It was really enjoying to stay there as it is very close to shopping malls and such.