arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 6669 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6669 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Sirin P.
Thailand
January 13, 2014
great location and fast internet
staffs are so friendly and helpful, next to shopping mall, free wifi and very fast
this is my 5th times staying in this hotel. very impressive with the staffs' performances. they are so friendly and helpful. the hotel is next to Paragon shopping mall and opposite Takashiyama mall so this hotel is surrounded by shopping mall. very convenience to find food and not far from MRT station.

Chan N.
Malaysia
January 13, 2014
comfortable and relaxing.
large bed and soft pillows
Hotel very clean, soft music playing gave a relaxing welcome you when coming back from outside.Love the large bed and soft pillows, my kid love it very much and would prefer to stay in hotel instead of going out shopping.

Amanda K.
Singapore
January 13, 2014
Good Stay. Will return
location, location and location
Good. Couldnt ask for more for this price. Would highly recommend it

Andi L.
Australia
January 13, 2014
Great hotel, kids has tons of fun.
Clean, Big room and bathroom and centrally located.
Excellent. Because of the centrally located place, kids are happy to stay in the hotel while their parents can go explore the shopping malls around. Too bad only limited of kids channels on TV available, but since the wifi connection is free, kids were happy browsing with their phone or ipad.

victor K.
Australia
January 12, 2014
great! but can be better with some improvement
location, friendly staff, quick service
was good. but would be better if the following were improved: 1. bed too hard - quite bad! body ache throughout stay 2. there is no clock in the room! very important feature 3. there is no phone next to bedside 4. would be good to have sockets near bedside table as most people charge their mobile phones overnight 5. waiting lounge at ground floor could be spruced up to look grander .. currently too bare.. a bit pathetic looking 6. rooms have these huge posters of the girl.. very scary!! actually ;hate it~ 7. bathroom shower curtains are badly stained/mouldy - not good 8. would be nice to have some drawers in the wardrobe for longer staying customers

Siew T.
Singapore
January 11, 2014
Good location is the best thing about the hotel.
Location, Service & Comfortable Bed.
The stay at Grand Park Orchard was ordinary. As it is a relatively newer hotel, I had higher expectations of the conditions of the hotel room. However to my disappointment, the hotel room looked worn out as if it had not been maintained properly. For the price of the room, I could get some other hotels that are more well maintained but I guess the only pay off is the location of the hotel as it is situated right in the city.

Haslin A.
Brunei Darussalam
January 11, 2014
Great hotel and conveniently located
Clean, comfortable and stylish room; convenient for shopping; Friendly staff

Jancey H.
Malaysia
January 11, 2014
convenient, friendly staff
location, friendly staff, state of the art decos, however, room was too small and dark
Comfortable.Friendly and efficient staff. Great location. However, our room was very small (especially the bathroom) even though we were 'upgraded' accordingly to the reception staff. Our room was dark and gloomy, but I guess that's the design and colour scheme of the room.

Hendevin H.
Indonesia
January 10, 2014
Great
Clean, friendly staff, close to Orchard!

Hong N.
Vietnam
January 09, 2014
Comfortable
Location, Service
Totally happy and satisfied with room and service.Highly recommend for anyone who loves shopping. Not recommend for any travel with child or elderly due to all day noise coming from Orchard St.