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Excellent 8.1
Based on 6745 reviews

Recent customer comments

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based on 6745 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3
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Thanarat T. from Thailand
Families with young children
Stayed 3 nights in January 2014
Great hotel...
Shopping area, good service, great staff.
Staff is great and helpful, room is clean, except for the elevator that have to be change, at the lobby , but does not have to wait long. Over all is Great!... good value for the money.
Reviewed February 10, 2014

Cha H. from Malaysia
Stayed 4 nights in January 2014
Good location
Location, breakfast, room
Great stay with friendly staff. Pity that the room does not comes with open window to get fresh air. A thing to note is that the multi display at the hotel building will affect rooms closer to it. Noise level is acceptable. Friendly staff for breakfast buffet
Reviewed February 10, 2014

Jericho N. from Philippines
Business travelers
Stayed 2 nights in February 2014
Racial discrimination is alive and well here.
Near MRT station, Cleanliness, Near shopping areas
Racial discrimination is alive and well in the Grand Park Orchard. We flew to Singapore primarily on business. We decided to check in the Grand Park Orchard's Club room so we may avail of the club room amenities for our multiple meetings. Unfortunately, Alam, the morning butler, treated us very differently compared to the caucasian guests. There was no denying in because even the caucasian guests were disgusted on how he racially discriminated us. Such poor showing considering that Singapore is known so much as a melting pot of culture. Don't be fooled with the room rates. Their posted rates are almost perpetually on a discount probably to snatch first time guests with attractive discounts. Truth is, the rooms are so small that even at a discount a guest is overpaying. I suggest that you book somewhere else.
Reviewed February 09, 2014

Khairil M. from Malaysia
Business travelers
Stayed one night in January 2014
pleasant and comfortable stay
central location, close to mount elizabeth hospital and paragon medical hub
was in town for a check up. minutes to hospitals and heart of orchard road shopping.
Reviewed February 08, 2014

CHANG P. from South Korea
Stayed one night in February 2014
Good Location
Reviewed February 07, 2014

Agung L. from Indonesia
Families with young children
Stayed 4 nights in January 2014
Great hotel in a strategic location
Location, Comfort, Friendly Staff
The hotel is wonderfully located in a shopping area. It is within walking distance to all the shopping malls at orchard road. The room is clean and comfortable. The hotel staff is very friendly and helpful too. If you are looking to stay at the orchard road area then this hotel is highly recommended.
Reviewed February 07, 2014

Simon P. from Australia
Business travelers
Stayed 2 nights in January 2014
Crystal Club is excellent
Crystal club staff, crystal club drinks, internet
Crystal club was awesome again - real champagne every night. Taxis are a problem in the morning and so might be worth a short walk to Somerset MRT
Reviewed February 06, 2014

Simon P. from Australia
Business travelers
Stayed 2 nights in January 2014
Luxury Business Hotel
Crystal Club Staff, Crystal Club Drinks, Central Location
First stay and was pleasantly surprised. If you can get a cheap upgrade to Crystal Club it is well worth it. Lifts are a bit of a pain and it is a short walk to Somerset MRT when the taxi service in Singapore fails you as usual
Reviewed February 06, 2014

Eliseba S. from Indonesia
Solo travelers
Stayed 2 nights in January 2014
What I love about this hotel is the location which is close to Mount Elisabeth Hospital Orchard.
Reviewed February 05, 2014

Arthur G. from Australia
Stayed 2 nights in January 2014
Good clean room with great central location
Location,room size and bathroom
Good hotel for the price,location great and staff very helpful
Reviewed February 04, 2014