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Excellent 8.1
Based on 6669 reviews

Recent customer comments

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based on 6669 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

January 03, 2014
quite, friendly staff and prefect location
I had a wonderful and unforgettable moment staying in the hotel. The staff was very friendly and very helpful.

Chitaphol R.
January 03, 2014
close to shopping
location, comfortable, convenient
Why no turn down service? Hotel at this level should have provided turn down service. So stingy on hand towel. 2 guests in the room only provide one single hand towel. Layout of shower door is bad water split out. Pay little more attention on bathtub cleanliness. Should provide higher speed on complimentary internet now less than 1M speed.

roger R.
January 03, 2014
Perfect location
location, clean, and nice
Very nice stay there, only few walks away from orchard road, very suitable for shopping trips

hokiardi A.
January 02, 2014
Great Experience
Location, Friendly Staffs, Nice Design
Really great! It was really enjoying to stay there as it is very close to shopping malls and such.

Panya K.
January 02, 2014
Enjoy with fun and happy
Central city location, middle shopping area and near restaurants. Near hospital too.
We went for holiday with kids, we had a lot of fun and happy to stay at grand park. The hotel is located in middle of shopping area and near many restaurants, easy to find taxi. I always stay at grand park when I go to Singapore. It the better place for shopping or go to hospital ( Elizabeth mount )

Ben K.
January 01, 2014
Convenient, location, comfortable
Good location & nice room but corridor too dark. Driveway too small, my driver have no way to park his car

Fanny S.
January 01, 2014
Centrally located with various shop and dine
Great Location, Wifi, Staff performance
We have always been staying at Grand Park Orchard due to its centrally located in the heart of Orchard area. Its recently added internet access in the room and any areas in the hotel is a significant plus point when it comes to deciding where to stay. Staff performance was not bad compared to other 5star hotels around Orchard area.

Stephanie J.
January 01, 2014
Overall ok.
Close to shopping centre
Their staff was not friendly and was not helpful. Especially in receptionist.

Sanan S.
January 01, 2014
Perfect hotel
Good food, services, location
This is my regular hotel to stay when I am in Singapore, great location, services, food.

ronald D.
January 01, 2014
Hotel very cold ended up with flu
Close to shopping and MRT
Hotel very cold after leaving my wife and I ended up with flu and my wife was sick for the rest of our 21day Asia holiday,we stayed in the club rooms for the total of 6nights (4 then 2 ) on our return home, selection of food in club room dining at night Very poor and cold ,have stayed at other club room hotels in Singapore and this was not the best by far. On our return visit to this hotel the club room we were given was very small and the bath room was strange with the shower along side of the bath, bed clean and comfortable .Do not think we will stay in the hotel again when we next visit Singapore