arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 6603 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6603 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

8.3 Archie N.
Philippines
December 17, 2013
Comfortable stay in central location
location and cleanliness
Comfortable and convenient. Very near shopping malls with great restaurants and shops.

7 J S.
Indonesia
December 16, 2013
big room, clean hotel
large room, great breakfast and nice location
nice big clean hotel, excellent location, great shopping malls and great food courts. also surrounded by international restaurants.

6 CHIN S.
Brunei Darussalam
December 16, 2013
not very happy
shopping, friendly staff and close to quality restaurants
Was given a small angle room, maybe due to the cheap special rate that i got. Room service was not 24 hours and i was told that any request must be before 10pm. Overall not happy compares with the last stay i have last year.

8 Anita S.
Indonesia
December 16, 2013
it was a nice hotel, centrally located
clean, comfortable room, large bed
It was a nice hotel, for family, business because centrally located, comfortable room, easy access tp public transport and surrounded by shopping centre just walked.

8.3 YING C.
Malaysia
December 16, 2013
Good
Good Location, Clean Room, Friendly Staff
Good and Comfortable Stay. Really Good Location, very convenience.

8 Hung L.
Vietnam
December 16, 2013
New room, friendly staff and central located
New design, friendly staff and located in central Orchard

8 Hung L.
Vietnam
December 16, 2013
Very nice hotel and central located
New design, friendly staff and located in central Orchard

8.3 Felix K.
Indonesia
December 15, 2013
Central location, Small room
Central location, Attentive staffs, Clean Room
So far so good, very centrally located nearby top shopping centres, local food hawkers, easy for public transportation (mrt/bus/taxi). The only thing is small room. Otherwise, it is perfect hotel to stay

4 YEN T.
Taiwan
December 14, 2013
Its not worth
Comfortable bed
The view was really bad, and the room was so small, the wall was very dirty, even the bath tub is not working!Left the water which my family taken bath in there!!! how to let the other people to wash after that..due to had someone slept already, so we didn't ask for change the room, but it was very bad experience for my family. Should it need to double check with every treatment in the room before the guest check in?

7 Imelda L.
Indonesia
December 14, 2013
Small room, quiet expensive with min facility
Clean, close to paragon
Standard room with quiet expensive price. With that price I will surely go to other hotel next to Takashimaya