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Excellent 8.1
Based on 6669 reviews

Recent customer comments

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Excellent



based on 6669 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Donway T.
Australia
December 28, 2013
first time for everything
Central, central, central
normal.... though i would really really really ask to change the picture of the wallpaper.. it is too distracting... i'm pretty sure more than half the hotel staff would admit the same... it is just not standard to have a floaty woman portrait in the middle of the room... if there is one reason i will not be coming back is because the decor needs to change... i would pay to have it removed or covered..

Donway T.
Australia
December 28, 2013
nice try though unimpressed
centrally, central,central
normal, though for the price... not very impressive service. rooms were not ready even though i got there by 3.30pm and had no ajoining doors. staff was a mix... some were ok and help get the lifts.. twice a man in suite stood by the lifts and totally ignored guest with their hands full.. FnB staff are much friendlier... ! overall a mixed bag of experience.. wifi totally did not work in my rooms..

Chandra I.
Indonesia
December 28, 2013
centrally located to shopping area
area is closely to shopping and mall
centrally located to shopping area and mrt station

Jonathan T.
United Kingdom
December 28, 2013
Ok Stay
Location, Location, Location
It was an average city hotel, far to expensive for most but as it was in Central Downtown Singapore only to be expected. The room could have been cleaner though. There were small dead flies all over my bath and some left pubic hairs.

Rina M.
Indonesia
December 27, 2013
location in Orchard Road
Location, Close to shopping centre and Hospital
Location in Orchard Road eassy access to Takashimaya, Paragon, Ion SHopping centre

Edward K.
Indonesia
December 27, 2013
Best Performance Hotel
Very Royal to customer
Very pleasant feeling, at first I've booked standard room, but I think the hotel was full already for their standard room, and consequently I was upgraded to premiere room with no cost at all. Very Nice Grand Park Orchard, Keep up the good things.

Shuk T.
Malaysia
December 26, 2013
Centrally located and close proximity to shopping
Room is up to expectation as it is clean and staff are friendly. The only thing we disliked is having to take 2 lifts to our room (ground floor to lobby at the 4th floor, 4th floor to our room)

Erwin G.
Indonesia
December 25, 2013
very good location
location, location and price :)

walle N.
Thailand
December 25, 2013
Very convenient. Nice room
The best three things about this hotel are convenient, clean, and designing.

David V.
New Zealand
December 25, 2013
Poor room service and dining
Comfortable room - central location - cleanliness
I had in-room breakfast two days. Each time they omitted essential ingredients from tray and were very slow to return with them (while the meal became cold).