arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 6674 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6674 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

surja W.
Indonesia
December 21, 2013
good location, shopping area, good food
good location, shopping area, good food
good location, shopping area, good food. this hotel is not the huge hotel but its worth for money and easy to go anywhere. close to paragon shopping mal and opposite to mandarin orchard and quite short walk to TAKASHIMAYA and many shopping around this area. this hotel is in the middle of start shopping and so it is to find good food and luxury brand. night time the light decoration on the strip is very nice. you can see from your window and walk around to take a photo. People are crowded on late afternoon till night time. also, easy to commute to other in the city.

Remco R.
Netherlands
December 21, 2013
Very pleasant
Location, friendly staff, comfortable room
Had a very pleasant stay at Grand Park Orchard hotel as usual, stayed there several times and always enjoy it. Staff and service are excellent and so is the hotel and it's location .

Dheena H.
Maldives
December 20, 2013
City Hotel
Location, next to Paragon and Orchard Road
Stay was fine, staff took good care of us, found the buffets were not as extensive as they could be, we stay here because of the central location, great desserts and very nice swimming pool and lounge area. Staff at the Crystal Club on the 11th floor are very helpful especially Abby. We would stay there again mainly due to the location.

LOKE K.
Malaysia
December 20, 2013
Great
Bathroom , comfortable bed , so clean

Andrea B.
Italy
December 20, 2013
Good hotel but not excellent
Location and design
The hotel is good and the location fantastic but I was not impressed by the service. You can find many others hotels (of the same category) offering a much better service for the same price. Some of the staff look bored and not willing to provide the quality of service you might expect from this kind of hotel, especially regarding the room service.

Rodney C.
Singapore
December 19, 2013
good location, poor room standard
location, staff, location
Knowing that the hotel is fairly new, we expected better finishings. We were upgraded to the Club Floor but was disappointed. The aircon and shower temperatures do not follow the setting and turns hot and cold the whole time. Also, the walkways are very dim. It felt dodgy rather than the "upscale" look it was going for.

Hendrik O.
South Africa
December 19, 2013
Quick one comfortable night
location,location,location
Price wise not worth it. very basic for lot of money

supharat S.
Thailand
December 19, 2013
good location, shopping area, good food
good location, shopping area, good food
good location, shopping area, good food. this hotel is not the huge hotel but its worth for money and easy to go anywhere. close to paragon shopping mal and opposite to mandarin orchard and quite short walk to TAKASHIMAYA and many shopping around this area. this hotel is in the middle of start shopping and so it is to find good food and luxury brand. night time the light decoration on the strip is very nice. you can see from your window and walk around to take a photo. People are crowded on late afternoon till night time. also, easy to commute to other in the city.

Pornpen V.
Thailand
December 18, 2013
It is very convenience hotel
It is very good hotel with nice service. It is very easy to go shopping on Orchard road and the food is very good.
It is a good choice because it is very nice place to stay. The room is very big and clean . And it is very easy to go shopping n Orchard road .

SIEW T.
China
December 18, 2013
smile, clean, comfortable
nice design, near shopping centre, clean
staff very smile and friendly, nice design, close to shopping area