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Excellent 8.1
Based on 6757 reviews

Recent customer comments

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based on 6757 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Narendra T.
October 16, 2013
nice hotel, but price-wise it is not that good
location, friendly staff, comfortable
i stayed for one night only at the grand park orchard. it was below my expectation. i didn't feel in a 5-star hotel. however, the location is very good (opposite paragon, ngee ann city, mandarin), the staff were friendly, the internet connection was great, and quite comfortable. don't know if i will stay there again in the future.

Shirly S.
October 16, 2013
Nice, close to mall, food court and hospital.
Good internet connection. Good location. Nice bed
Shopping, eating, sleeping.

Namsom S.
October 16, 2013
perfect service

October 16, 2013
Great shopping centre.
Clean, comfortable and easy access to shopping centre.
Nothing to complaint. The stay was wonderful. Surrounded by nice shopping centre. Then room was clean and big. Breakfast was good. Not very far away from the airport. The staff was helpful and friendly. Centrally located. A good place to rest if you are here to visit a doctor because Mt Elizabeth Hospital is just located behind the hotel.

Chandy Y.
United States
October 16, 2013
Centrally located hotel with comfortable room
Within Orchard Shopping center, Easy and Fast Check in and Out, Friendly Staffs
We stayed at Crystal club room, so we have a private check in and out. It was a great experience staying at this hotel with this room.

October 16, 2013
Great location for shopping
A++ Class Hotel
The hotel need to improve the smell of the lift. Because the all the three lifts very near the restaurant @ level 4 and caused the lift some dizzy smell and felt uncomfortable.

atik N.
October 16, 2013
best hotel to stay
good location, closed with shopping area and friendly staff
great..always feel comfortable,the location is very closed to shopping center. children feel save in orchard road.

Hsu M.
October 15, 2013
Great location
Great Location, clean room, friendly staffs
It was a decent hotel in the middle of the shopping malls. It's quite convenient because it's easy access to good food, from courts to fine dining spots. Hotel is clean and staffs are ok. So, it's somewhere I would stay if I don't want to think too much or have time to do lots of research before choosing a hotel.

Tomi A.
October 14, 2013
Very cooperative staff, nice and comfortable hotel
Comfort, Good Location, Friendly Staff
I enjoy my stay at Grand Park Orchard Hotel, staff are friendly (the supervisor should be also, since one supervisor not too friendly). I even able to do early check in at 10.30 AM (very thankful for that). But I think the hotel should provide a little area for kids (including swimming pool also). But I like the location, near to everwhere I want to go ^_^

Alfred W.
October 14, 2013
Super good location in heart of orchard
Location, food and room
Well located in the heart of orchard road. Just oposite paragon mall, easy access to any part of singapore. Good for medical tourists too. Room a little bit small and bathroom small as well. Overall ery clean