arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 6669 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6669 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

C S.
Australia
September 22, 2013
A relaxing stopover after a long flight
Hotel is in the centre of Orchard road very close to all the major shopping centres, good restaurants. And if you feel like going sightseeing ita also close to the bus top.

Indra M.
Indonesia
September 21, 2013
This hotel is amazing. very close to shopping mall
Good location

Myrna H.
Indonesia
September 20, 2013
nice stay
clean,location,strategic
it was a great place to stay, centaly in orchard, where you can do shopping easily..

Jim H.
Australia
September 19, 2013
Nice hotel , Rooms too small
Centrally located , Facilities , Staff service
Overall the hotel was nice , but i did expect the rooms to be a bit larger than they where , Taking advantage of the Crystal Club was great , for shopping you cant really get a better location in Singapore than the Grand park Orchard , Would i stay there again in a suite yes , but nothing smaller

poh F.
Malaysia
September 19, 2013
Luxurious centrally located hotel
luxury, good service, convenient.
The hotel was very clean, service was very good. Food buffet was very generous and fresh. Room was spacious and toiletries was wonderful!

Mayang S.
Indonesia
September 18, 2013
comfortable and enjoyable
Easy access and centrally located.

MARCELINE W.
Indonesia
September 18, 2013
Best location!
Location, access and neighborhood
If your plan to Singapore is to experience the city, this hotel is very recommended. The location is right in the middle of the city. Only few steps from giant malls and good restaurant. The room was OK not very clean and a little bit dark. Is not as expected as the photos in the web.

Bernadette G.
United States
September 17, 2013
will keep coming back
the Crystal Club, staff in the Crystal Club, The genuine honest hospitality.
I couldn't of picked a better hotel. Staff was great area was great the shops were great.

Stefania F.
Australia
September 17, 2013
nice stay, attentive staff
location, staff

Jian O.
Philippines
September 17, 2013
it was a good experience
centrally located, near shopping area, near restaurants
it was a good location to start with, but their room is kinda small.