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Excellent 8.1
Based on 6587 reviews

Recent customer comments

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Excellent



based on 6587 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

9.3 Chan P.
Cambodia
August 04, 2013
CLEAN ROOM, Centrally located
CLEAN ROOM, Centrally located
CLEAN ROOM, Centrally located. GREAT SERVICE BUT SLOW CHECK IN AND OUT

9.3 Chan P.
Cambodia
August 04, 2013
CLEAN ROOM
CLEAN ROOM, Centrally located
CLEAN ROOM AND Centrally located THE SHOPPING AREA

9.3 Chan P.
Cambodia
August 04, 2013
Centrally located
EASY TO GO SHOPPING
JUST CROSS THE ROAD THEN IS PARAGON, NO NEED TAXI.

9.3 Chan P.
Cambodia
August 04, 2013
CLEAN ROOM
CLEAN ROOM, SHOPPING
CLEAN ROOM, SHOPPING BUT THE INTERNET IS VERY SLOW !!!!!!!!!

9 Chan P.
Cambodia
August 04, 2013
centrally located
centrally located, easy shopping
very easy to go shopping and easy to go mount e hospital.

8.7 Ronnie T.
Malaysia
August 03, 2013
Comfortable and luxirious
Good location, great cleanliness and friendly staff.
It was a very good stay -- the staff were very friendly and helpful. The rooms were clean and comfortable. Will definitely return!

7 Fendy F.
Indonesia
August 03, 2013
Overpriced average hotel in the great location
Location, location, location
Average. Nothing special. Totally overpriced. Was willing to stay because its location to mount elizabeth hospital.

7.3 Anindita S.
Indonesia
August 03, 2013
nice hotel
location, service, location
Hotel was nice, staff were helpful and friendly, all in all it was great.

4.7 Rene L.
Hong Kong
August 02, 2013
An ASTOUNDING experience
Location, Location, Location
Being a hotelier and seasoned traveler around the world and in Singapore, I found Grand Park Orchard to be my worst hotel experience ever. I went to the coffee shop three times for breakfast meetings / coffee meetings; each time, there was no service staff available to take our orders. The wifi did not work in my room and the staff had to put in an external modem. It took over 45 mins. for this setup to be in place. The hot water was not working well during the last two days of my stay. The housekeeping staff forgot to replenish my towels so I had to use the bathrobe as a bathmat to prevent myself from slipping in the bathroom. When I filed a complaint to the Front Desk Manager, I was given a defensive "there is nothing much we can do except for take SGD$24 off your bill for the coffee you consumed since all your fees were pre-paid with Agoda". To make matters worse, my room faced the lobby bar and there was pounding music every night. All in all, a terrible experience and I WOULD NOT recommend it to any business traveler who expects quality and efficient service from a hotel on Orchard Road in Singapore.

9.7 HERU B.
Indonesia
August 02, 2013
Location is very strategic in City Center
Strategic location, Friendly Staff, Close to Amenities
Location was in the city surrounding has a lot of local restaurants, hospital and amenities.. Affordable to reach to MRT Station from Orchard to everywhere..