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Excellent 8.1
Based on 6757 reviews

Verified traveler reviews

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Excellent



based on 6757 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3

Daryanto W. from Indonesia
Business travelers
Stayed 2 nights in April 2016
very good
very good
Reviewed May 07, 2016

Daryanto W. from Indonesia
Business travelers
Stayed 3 nights in April 2016
very good
very good
Reviewed May 07, 2016

VUN L. from Malaysia
Families with young children
Stayed 2 nights in April 2016
Bath tub and shower at the same spot
Can't even shower properly ..
Reviewed May 06, 2016

Michael P. from Philippines
Business travelers
Stayed one night in April 2016
In the middle of Orchard
Stayed at the club lounge, unlimited drinks during happy hour , late checkout till 3 p.m. tea time snacks in the afternoon
Reviewed May 06, 2016

Pankaj B. from India
Business travelers
Stayed 3 nights in May 2016
Grand Park Orchard expereince
Poor expereince where you charge for 5 star but expereince like a 3 star
Reviewed May 05, 2016

Pankaj B. from India
Business travelers
Stayed 3 nights in May 2016
Grand Park Orchard expereince
Poor and is like a 3 star
Reviewed May 05, 2016

Pankaj B. from India
Business travelers
Stayed 3 nights in May 2016
Stay at Grand Park Orchard
Its like a 3 star hotel
Reviewed May 05, 2016

GERARDO C. from Australia
Couples
Stayed 4 nights in April 2016
Dissapointing
Did not meet our expectations based on price. Excellent location right in the middle of Orchard shopping district but still quiet as it is off on a side street. Room was clean but a bit small. Staff do not appear well trained or motivated enough to deal with international travelers, particularly reception staff. Not much to boast about in terms of facilities with a pool more suited for children than adults and a tiny gym. Breakfast was not well organised with a limited sitting capacity not able to cope with peak guest flow. Judging by leftover food on plates it appears that the quality did not appeal to many either. The one surprising exception and great idea was the free Handy mobile phone available in the room and to take around during your visit that can be used as a hot spot for your other mobile devices.
Reviewed May 04, 2016

FAHRI F. from Indonesia
Families with young children
Stayed 3 nights in April 2016
Satisfied!
pros: Great location Friendly and helpful staff Complementary use of smartphone with free unlimited call and internet Free wifi Very close to the mosque cons: There is no direct elevator. So all guest must use 2 different elevators. 1st from entrance to lobby. 2nd from lobby to guest room. Room cleaning very late. Around 5pm everyday.
Reviewed May 04, 2016

Geraldine A. from Singapore
Couples
Stayed 2 nights in May 2016
Honeymoon
The staff very kindly upgraded us for our honeymoon stay. Lovely room!
Reviewed May 04, 2016