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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857 (Show on map)

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Area: Orchard Number of Rooms: 308
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4964 reviews

Value for Money
7.4
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (4964)
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Roshini C. Solo travelers Sri Lanka, April 22, 2014
Cannot call it a five star hotel.

location
5.3
The room was very small. The fridge was not working properly. The luggage took ages to be brought up to the room. The free WIFI was not working after 2 pm even though I paid S Dollars 150 for a late check out till 6 pm. The douvet cover were all clumpy. There was no telephone by the bedside and the cordless supplied did not work properly. It was an annoying experience. I wouldnt stay there again.
Sabrina L. Business travelers Australia, April 22, 2014
Excellent hotel

Location, hotel rooms and fast service
10
Wonderful! I really enjoyed my stay! Thank you!
Anthony R. Couples United Kingdom, April 22, 2014
Central to all that Orchard Road can offer

Location, generous room size, attentive staff.
7.7
We chose this hotel because it is so central to the Orchard Road location and is better value for money than some of the "big name" hotels. It has no particular or special features, but is a good middle of the road hotel with efficient and well delivered service. Rooms are well equipped and of a good size, although the bathrooms are extremely compact. There is only one "buffet style" dining room, great for families and efficient, but lacking atmosphere and style. Excellent service overall and very friendly staff.
Karine L. Couples Australia, April 22, 2014
Great location

Great Location, new hotel/modern and quite affordable
7
The best thing about this hotel is the great location. It is in the middle of Orchard rd and very close to the MRT. Improvement exists for the staff to be friendlier, and acknowledge patrons when walking past reception to change lifts. The room is also a bit dark. The buffet breakfast was not worth $48 per person as there was a very small selection of food. I did not like the way my omelette was made- which was lacking flavour.
Jeanette L. Families with older children South Africa, April 21, 2014
good for business but not really for families

free phone calls local and international, close to shopping malls , good staff service
7
gym and pool facilities not a strong feature in this hotel , Room and bathroom are looking a bit tired but staff very helpful and the free internet and phonecalls makes it worthwhile . Buffet dinner reasonably priced as it was on promotion and food was tasty .
Dita A. Solo travelers Indonesia, April 20, 2014
Funtastic

Location, Location, Room Comfort
9.3
Superb! Great location, near to MRT station, in the middle Singapore downtown, room was clean, swimming pool is great, and suitable for solo traveller.
Ha M. Groups Malaysia, April 20, 2014
Good stay ,good location n near to mrt

Big room,clean room ,good stuff
8.7
The hotel was so comfortable.very big n nice room.near to mrt n shopping mall.
Rachel C. Couples Philippines, April 19, 2014
Good location

Comfortable, nice location, friendly staff
7
With satisfaction
Alex T. Couples Australia, April 19, 2014
Short stay - good for a few days

Location, location, location
6
We had a short stay for just two nights. That was ideal for some quick shopping. The location is very good but it is a few blocks to the MRT. We recommend the hotel for people staying in Singapore for a few days who want to do some intense retail therapy.
Shelby P. Couples Indonesia, April 19, 2014
Amazing experience

the location was great, the staff and the room were very nice
9.7
this hotel is really great, it is right at orchard road so easy to get around. the room was very nice and comfortable. the staffs were very nice and helpful. compare to other hotel around orchard, this hotel has the nicest staff. the room, i know is not really new, but it feels new because it is properly maintained. the size of the room is quite similar to other hotels around orchard road, but what makes this hotel better is the friendly staff and they will do their best to get you what you need.

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Customer Reviews - Grand Park Orchard, Singapore

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