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Excellent 8.1
Based on 6601 reviews

Agoda Verified Reviews

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based on 6601 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

6.7 Walter Z.
January 30, 2016
Position, cost and until now service
Our stay was terrible, the room was not as advertised, very much smaller and the bathroom was less than half the size of our normal one The room was not clean, the ac did not work properly, the blanket was so thin compared to before When we complained to the girl at the desk she suggested we upgrade for S4$ When we showed our Voucher again for a Deluxe room with extra benefits, she said, that is Agoda We pointed out that we wre regulars, but that did not interest her All and all it was a big disappointment after all the times we vcisited the hotel before !

5.2 Shaaheen H.
January 30, 2016
Disappointing stay
Although the location is good, the hotel's services and facilities are very disappointing. Breakfast and in-room dining choices extremely limited. Will not stay there again

8.7 Ms D.
January 30, 2016
Good place for shopping and get your free call
Close to shopping area, Free Call with handy smartphone
Grand Park Hotel is located cross to Paragon and Takashimaya Shopping Mall. Every room has a handy smartphone that can be used for free call in and outside the hotel. Even the breakfast is standard, but the location and the free call provided by the hotel win it all. Outstanding

6.3 Brett S.
January 27, 2016
Great location, average breakfast, dirty room
Location, location, location (if shopping)

10 Garry M.
January 26, 2016
Perfect location, perfect service and perfect room comfort
Just 1 thing about this Hotel, PERFECT

5.6 Beny S.
January 25, 2016
Need renovation for a five star hotel
Bedding is absolutely horrible, my back got pocked by mattress springs. All the rooms has cheap mattresses they have cover it up with 2 duvets just to make it bearable. Will not be staying there anymore.

8 Sirin P.
January 24, 2016
stay in this hotel so many times&still counting on
opposite department stores, friendly staffs,free handy phone

8 Sirin P.
January 24, 2016
free handy phone that you can bring it outside hotel
great staffs with service mind

8 Arnold T.
January 18, 2016
Nice Location
Good stay

8 NAM H.
January 18, 2016
very comfortable
clean, staff r good, lovely
AWESOME! it is very luxurious