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Excellent 8.1
Based on 6746 reviews

Recent customer comments

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Excellent



based on 6746 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3
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Eva S. from Indonesia
Solo travelers
Stayed 2 nights in December 2015
great location
location, recently renovated, and location
It was a pleasant stay
Reviewed December 25, 2015

Nurhasanah I. from Indonesia
Couples
Stayed one night in December 2015
Nice hotel great location
Location, friendly concierge staff, free phone
We have stayed here 2 times and both times satisfied. The hotel is centrally located, right in the middle of my favourite malls. About 10 minutes walk to either Sommerset or Orchard MRT station. Guests are facilitated with a free to use mobile phone during stay, which is very helpful. Our room was quite cozy and spacious. Cool lobby. Would for sure stay here again.
Reviewed December 24, 2015

Buranee V. from Thailand
Couples
Stayed one night in November 2015
good hotel
location, service, price
Reviewed December 24, 2015

suriawati M. from Brunei Darussalam
Families with young children
Stayed 2 nights in December 2015
fantastic
surrounding area
Reviewed December 23, 2015

WAN L. from Malaysia
Business travelers
Stayed one night in December 2015
GOOD LOCATION
GOOD LOCATION,
Reviewed December 23, 2015

Yie L. from Malaysia
Families with young children
Stayed 3 nights in November 2015
Not worth it for money
Not worth it for money
Reviewed December 23, 2015

Sander F. from Netherlands
Couples
Stayed one night in December 2015
Nice hotel on Orchard
Location, breakfast
Stayed 1 night and picked it to be one of the cheaper 5-star hotels on Orchard. Hotel was good; bit art deco style. Only the bed was not so comfortable and a lot of noise in the evening from trucks in the back alley.
Reviewed December 22, 2015

Yen S. from Singapore
Couples
Stayed one night in September 2015
Extra mile for customer
Staff friendliness, willing to go the extra mile
Reviewed December 21, 2015

CHONG S. from Malaysia
Families with young children
Stayed one night in December 2015
Just good in location
Location, sufficient parking lots and easy to access
I arrived to hotel before 12pm, therefore I requested early check in. Unfortunately, there are no non-smoking room available at that point of time, therefore they just allocated a smoking room for me. (In fact I am a smoker, due to travel with my kid, then requested a non-smoking room). While just step out from the lift, the smoke smell is totally unacceptable, eventhough I am a more than 10 years experience smoker. Luckily the smell in the room still consider acceptable, otherwise I must request for changing room. Beside of good location and sufficient parking lots, then I hardly to describe any other advantages of staying in this hotel, maybe I have no enough time to explore further.
Reviewed December 21, 2015

Kee T. from Malaysia
Families with young children
Stayed one night in December 2015
Need Maintenance
location, location, location
Ok for overnite. But the hotel need to improve in cleanliness and also maintenance. Surprising for a recent renovated hotel, many maintenance work required.
Reviewed December 20, 2015