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Excellent 8.1
Based on 6658 reviews

Recent customer comments

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Excellent



based on 6658 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Goh P.
Singapore
October 01, 2015
quite satisfy with the weekend gateaway
location, breakfast, cleanliness
got the room as a birthday celebration for my wife and kid. like the hotel location as it is at city centre.

Eun J.
Malaysia
September 29, 2015
Only the location is good
Location, location, location
The hotel is located at the centre of Orchard street so it was excellent location wise but other than that I don't think it was worth the money. The room was too noisy due to the sound coming up from the bar(which lasted until 1am) so we had trouble falling asleep.

Arnold T.
Indonesia
September 29, 2015
Nice Hotel
Food,Location,Room
Good stay

Arnold T.
Indonesia
September 29, 2015
Nice Hotel
Food,Location,Room
Good Stay

Wane T.
Indonesia
September 28, 2015
Family holiday
The hotel in good location of orchard road, and my little cousin like eating jn Paragon mall then make grand park is family favo hotel
This trip we are make comparison to previous stay. We can say grand park have down level of service, cleanness and professionalism. 1. Service : late respon for order houskeeping, 2. Cleanness : while arrived hotel give us room, we are entry and smelly, then hotel staff move us to another room, we are entry and find weather inside not good - dusty, we shy to ask again move. 3. Professionalism : supposed a big 5 star hotel give answer to guest "sorry madam our respond late caused have full occupied, its mean the hotel not ready to service for all their room, means they reduce room to operational. Really not satisfied for this time staying in grand park hotel

Andrew A.
Indonesia
September 27, 2015
Great location
Location location location
Comforting

Lenny K.
Indonesia
September 26, 2015
Great Location, Wifi and excellent customer servic
Great Location, Wifi and excellent customer servic
We had a good stay in this hotel and excellent customer service.

Nipawan S.
Thailand
September 26, 2015
Location
Location cleanliness comfort bed
Near office and main shopping street

Deasy C.
Indonesia
September 24, 2015
the hotel was good
the hotel is clean and have a good location, have free handphone that we can used to call it.
Was great and comfortable

bernard Y.
Australia
September 23, 2015
Five star disappointment
Location on orchard road
Had to request another room as there was mould in the bathroom. Around the shower and bath area. Second room was only marginally better. Furniture in the room was worn and chipped. In some places the furniture was covered in dust. I would not consider it a 5 star hotel, having stayed at another 5 star hotel directly across from it on orchard road a week ago. The hotel needs to lift its game in maintaining the property.