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Excellent 8.1
Based on 6680 reviews

Verified traveler reviews

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Excellent



based on 6680 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

ROSARIO P.
Philippines
July 27, 2015
The Hotel
great location, nice room, friendly staffs
I had a great time in GrandPark Hotel. Only one thing that they improve they internet connection. Everytime I go there I used to call their IT administrator to connect in wifi. Thank you.

Giang N.
Vietnam
July 26, 2015
A very good place for shopping n medical check up
location, comfort, staff

David T.
Australia
July 25, 2015
Mouldy and a little outdated
Location, Location & Staff
Our stay was okay, the first room we were given had damp floors and a funny smell due to the room having been steam cleaned earlier in the day. The staff were very helpful in finding a resolution and moving us to another room. Only other issue was that we found was mould in the shower.

SUKIRMAN U.
Indonesia
July 24, 2015
strategic location and quiet atmosphere
location, bar and clean
Beautiful and relaxing

See Y.
Brunei Darussalam
July 23, 2015
Bad Surprise
I can only think of one thing and that is her fantastic location.
After 8 hours of flying from Australia I arrived at the hotel at 5 pm. I had to wait for 35 minutes for my room. The waiting area and the condition of the sofas very poor. I had to sit under direct sunlight for 35 minutes because there was no curtain or blind to block the sunlight which was shinning through the glass. It was very hot and not pleasant at all. Catching a taxi from this hotel at night is quite a challenge as very few taxis would want to come here. Both the bedside lamps are very dusty. The overhead shower unit was not in a working condition. Also, the temperature of the water from the shower head was not constant. I experienced intermittent "Very hot" water which kind of burn my skin.

Hendra D.
Indonesia
July 22, 2015
nice hotel and good location
nice staff , good location and near hospital
Very nice hotel, staff nice, near hospital and shopping mall

Ratnawati R.
Indonesia
July 22, 2015
good location
clean,great location

Hasan S.
Indonesia
July 21, 2015
Handy Phone was useful
location, handy phone, shopping
the handy phone was very useful for us to call to even overseas.

Hasan S.
Indonesia
July 21, 2015
Location, location, location
Location, shoping, location for shopping
it was a pleasant stay, as usual, staff are friendly... its a good hotel for you to stay for shopping, and only shopping. the swimming pool is just there for them to complete the mandatory to become a 5 star hotel.

Rinaldo S.
Indonesia
July 21, 2015
Good one
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