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Excellent 8.1
Based on 6746 reviews

Recent customer comments

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Excellent



based on 6746 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3
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Gan G. from Indonesia
Families with older children
Stayed one night in August 2015
Nice
Free phone calls, nice room and good location
Reviewed August 19, 2015

JULIANTO S. from Indonesia
Couples
Stayed 2 nights in January 2015
lokasi sangat strategis, ada fasilitas kursi roda
location, wheelchair facility, good breakfast
it was very pleasant, i took my auntie in wheelchair stay. the staff was very helpfull. the room was spacious for wheelchair. morning breakfast was also very good varieties for older people.
Reviewed August 19, 2015

Tan W. from Malaysia
Couples
Stayed 2 nights in August 2015
Convenient hotel
Location only
Breakfast was ok. Location is good. Reception service bit slow cos lots of people.
Reviewed August 18, 2015

Sock O. from Singapore
Couples
Stayed one night in August 2015
Fantastic location, staycation
Fantastic location, cleanliness, comfort
I stayed there for 1 night staycation with my husband. The location is great! Everything was just 'next door'. Room was clean and comfortable. Only bad point is that the air conditioning was not cool enough. Otherwise, great stay!
Reviewed August 17, 2015

Tricia N. from Singapore
Families with young children
Stayed 2 nights in August 2015
Hotel standard
Convenient
Reviewed August 17, 2015

Vanessa L. from Singapore
Groups
Stayed one night in August 2015
Rude front desk staff, dirty bathtub
the location
We were meant to checked in at 2pm, was told the room is not ready. Questioned why and when the room is ready - the front desk woman, started to get rude and irritated, said it is 100% occupancy and everyone else is waiting, she can't give us a time so either we wait or leave. Very bad attitude when we are only enquiring why we can't check in at the allocated time. Bathtub was very dirty with stained, had to wear slippers while showering as it is disgusting to even let your feet touch the surface. There was a long Q for breakfast, not advisable if you are following a tight itinerary. Overall, not recommended.
Reviewed August 17, 2015

Poosanee T. from Thailand
Business travelers
Stayed one night in August 2015
Perfect
Great location, room abd services
All perfect
Reviewed August 17, 2015

Lin T. from Singapore
Groups
Stayed 2 nights in August 2015
Convenience
Location, location, location
The hotel is situated at the center of Orchard Rd, the main Shopping district in S'pore. Shopping, dining all within walking distance. Save lots of time.
Reviewed August 16, 2015

Allan L. from Singapore
Couples
Stayed one night in August 2015
Only location is the best
Location, location, location
I was disappointed with blankets. It smells of sweat! I don't know if it was washed or not.
Reviewed August 15, 2015

wong T. from Malaysia
Couples
Stayed one night in August 2015
Good
Good
Good
Reviewed August 13, 2015