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Excellent 8.1
Based on 6597 reviews

Recent customer comments

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Excellent



based on 6597 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

8.7 Adriaan D.
Indonesia
April 09, 2015
Good hospitality
Location loaction location
Good

9.3 Jessica L.
Indonesia
April 08, 2015
Great Hotel
Clean, Great Location, Big Room
Fantastic Hotel, Great Location, Clean, Big room !

7.7 Nur B.
Singapore
April 08, 2015
Nice hotel..but I would rate it 4* only
Location,
Stay was great. But 5* is overrated. It is more of a 4* material. Did not try the food/dining so I rated it as neutral(3). It is too expensive for a night stay given the normal/ordinary aesthetic.

10 NANCY C.
Malaysia
April 08, 2015
best hotel
easy access to shopping
awesome

6 DONI A.
Indonesia
April 08, 2015
good
good

7 kerry N.
Indonesia
April 07, 2015
Not worth the rate
Location, location, free handy
My stay was so so.. I've stayed in various 5 star in various cities, i even stayed at various 5 star in singapore, but to me this place is seriously overrated. First i enter the lobby and hello, it's like a 3 star hotel, futuristic kind of way and small and gloomy. The room itself was so small, the furniture was cheap and chipped all over, the tv has very limited channel. And then we went for breakfast, and oh my, it has very limited choice and plating is rare that i have to ask the waiter over and over again to refill and it's still 8 am. The pool is small and see through, you will have to be super confident to swim there because it's side by side with a bar where people smoke non stop there. There is a handy in the room that is quite useful for calling landlines at your home country and to use 3 g tethering. But actually just by a singapore phone card, activate the internet and phone away freely using lots of apps. The staff was nice, some are super nice and some are just polite. But for me, for location better stay at mandarin orchard or holiday inn express. Will never go back.

7 Ranjan M.
Sri Lanka
April 07, 2015
Small Rooms !
Location, Privacy and in phone facility
This was my second visit to the hotel. Whilst the location was great the room was very small and hardly any place to place a secong piece of luggage. The AC was set at a constant temperature which was not ideal. On my last visit the room was good although on both occasioins the booking was done the same way. The location and ease of movement is the real USP here.

8.7 Paulus K.
Indonesia
April 07, 2015
director
location gym food

8.7 Pajaree S.
Thailand
April 06, 2015
Great location with comfortable room
Location, handy free phone and comfortable room

4.7 Ferriady G.
Indonesia
April 06, 2015
OK
Food
Good but too much prosedure