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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857

Recent customer reviews

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Excellent

8.1

based on 6537 reviews

5355 reviews in English

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (6537)
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Rezaul C. Families with young children Bangladesh, December 27, 2014
location is perfect

location
7
Tai P. Groups Vietnam, December 26, 2014
My experiences

I like the theme of the hotel, the location, and the staff
7.7
Overall I enjoyed it very much. the value was worth it and I will stay here again
Siau L. Families with young children Malaysia, December 26, 2014
Good location

Location, location and location.
8.7
Anh T. Families with young children Vietnam, December 25, 2014
Grand Park Singapore

Extra benefit, location, cleanliness
8.7
Maretha S. Families with young children Indonesia, December 24, 2014
Convenient location

location, cleanliness, convenient for travellers with young children
8.7
It is nice, comfortable, and convenient location
Benjamin T. Families with young children Singapore, December 24, 2014
Security Risk

location
5
We could put up with the stained towels, malfunctioning extremely cold air-conditioner (Still freezing at 30 degrees), slow response from the house keeping, but cannot accept the fact that house keeping would leave our room door ajar. We left the room at 6.50pm and got back at 9.05pm. God knows what could have happened. When guest services was called, only a "so sorry about that" could be given. I mean, at least if we were told that they would let the person who did that know it would have seemed better? The purpose of posting a review is to help the hotel improve. If staff needs to be educated, it would be good that it is done. But the last thing anyone wants after posting a review is to know someone got fired because of it. So do the right thing by educating the staff. Not firing. That would be a very iressponsible thing to do for any hotel.
Agung S. Families with young children Indonesia, December 23, 2014
clean, good location, fast service

clean, good location, fast service
8.3
Kevin N. Couples Cambodia, December 23, 2014
Receptionist was so nice to upgrade our room.

Close to mount Elizabeth hospital.
10
Fantastic
Rosenajehah R. Families with young children Malaysia, December 22, 2014
The best choice of hotel if you choose to shop

Close to shopping malls
10
Great
Vasin D. Groups Thailand, December 22, 2014
Great Hotel in Singapore

Location, Staffs , Free phone to call !!!
9.3
amazing stay in this superb hotel
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