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Excellent 8.1
Based on 6597 reviews

Agoda Verified Reviews

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Excellent



based on 6597 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

4.8 Long D.
Vietnam
May 25, 2016
Too bad
As a 5 star hotel but have only 3-4 towels in toilet. Bed is so hard also the pillows. When I checked in early at 6AM, the staff did not inform us about the extra charge, then when I checked out, the staff request us to pay $170 for early check in. We did not accept because we did not be informed that we will get charged before. Then the staff have to let us leave with bad mood.

5.6 Yemima A.
Indonesia
May 23, 2016
They could have done better
No trash bin in the lobby. We had a hard time looking for a bin... The worst thing is that I could hear my neighbour's talking from inside my room....

9.6 zhiling K.
Singapore
May 23, 2016
always maintaining high standard
stayed with Grand Park Orchard for probably 3rd or 4th time so far, always maintaining great standard. smooth check in, excellent bar, comfortable bed.

8.4 Kit L.
Hong Kong
May 23, 2016
Great location
Good please to rest and shop. Breakfast included in our booking but the food is so so only.

10 Sharifah A.
Singapore
May 23, 2016
Great
Comfy.

5.2 Thi D.
Vietnam
May 23, 2016
Boring
Bore

6.4 Sri P.
Indonesia
May 22, 2016
😡
Standard hotel, nothing special. 5 Stars??? No way man......

7.6 Chin T.
Malaysia
May 22, 2016
Great location
Great location for family and shopping but a bit difficult to get a cab during peak hours.

8.8 BEN M.
Singapore
May 22, 2016
very good service
The staff is very kindly and helpful! We like the service … but Singapore room is too small … not only this hotel …

10 Maya H.
Indonesia
May 22, 2016
Excellent
Great location, great facilities