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Excellent 8.1
Based on 6657 reviews

Recent customer comments

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Excellent



based on 6657 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Kathy T.
United States
February 17, 2015
Good location
Good location
The location is very central. The room is clean however the bed is very firm which is definitely not 5-star bed standard. We forgot a Philips electric saver at check-out and tried to call the next day to ask for it. I was transferred to housekeeping. They didn't bother ask what was lost. They said nothing was found right a way. Anyway, I'd prefer to stay at Mandarin Orchard instead. It was my first and will be my last to stay with them.

Tin Y.
Hong Kong
February 17, 2015
Convenient hotel in great location
Location, staff service
Located right on orchard road, best thing about this hotel, steps within all the shopping etc. Just spent a night there, didnt try out any restaurants. Staff were very helpful and polite.

Tan S.
Singapore
February 17, 2015
Fantastic location
Location
The stay was great especially right in the heart of Orchard Road.food and shopping was the main attraction.Check in and check out was swift.However, except for the toilet which is abit rundown,everything was ok.

Luke C.
Singapore
February 16, 2015
Grand Park Orchard
n/a

Widiyarto S.
Indonesia
February 16, 2015
Great Place
Location, Room comfort and the free use of a smartphone.
Great place to stay as a couple or on a business trip

Hansa H.
Singapore
February 16, 2015
EXCELLENT!!!
The room was stylish and comfortable! Really clean and modern. Hotel location was really good too!
Grand Park Orchard was worth every penny. Room was stylish, modern and really clean! Would definitely come back and stay again! I really enjoyed my stay, hotel staffs were friendly and helpful! :)

Poul B.
Denmark
February 14, 2015
Great location
The staff is great. Very personal service. Great location
Always good to stay there but the hotel has problems with the air conditioning. My room was hot rven ehen the thermostat was set to 19C

KOAY N.
Malaysia
February 12, 2015
toilet
service, location and smoking room
the toilet does not have a shower screen and this annoys me being a 5 star hotel. and the room is slightly too small compared to other 5 star hotel

Siv M.
Cambodia
February 12, 2015
Best location
Location. Staff.
It was pleasant. Love the location. Love the service

Emmy C.
Australia
February 10, 2015
Perfect location love the free phone facility
Location was prime. They offer free phone facility which u can use to call overseas for free and free data! Was so handy!
Comfortable except my room was abit smelly..but not over powering