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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857 (Show on map)

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Area: Orchard Number of Rooms: 308
Free Wi-Fi

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5721 reviews

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Enrico T. Solo travelers Indonesia, March 10, 2014
very satisfied the best location

i could not ask for more. As for Singapore = Orchard = Shopping This hotel give you 3 of them perfectly.
Eric A. Business travelers Philippines, March 10, 2014
Comfortable, safe & secured in hotel premises

near malls and shopping, accessible transpo, reputable address (orchard) , the 4th would be : smell of perfume all over the hotel
The concierge and front desk personnel were very friendly and quick to address my requests. Front desk Bob was very friendly and accommodating, he booked me a cab going to the airport. I had a brief friendly talk with him. The bellman (sorry forgot his name) was very helpful, courteous and made me feel special - he welcomed me right away when I got off from the cab, took my luggage,led me to the 4th flr front desk, then brought me to my room. I am a smoker, so a smoking room is a preference (glad there was a smoking room). I was amazed my room didn't smell of cigarettes even if I smoked inside. The hotel had a lingering perfume smell - very good. Restaurant personnel where I had breakfast looked so serious - maybe loosen up a bit - engage guests in short talks/niceties.Breakfast menu needs to improve - taste, variety and temperature of food (not so hot), dining area air conditioning was too cold that caused significant drop in food temperature specially my coffee. Pool area where a I had coffee and cigarettes need some renovation (floor tiles and walls, furniture worn out) - give the area more life to capitalize on the view . Front desk and lobby area - renovate and make it look more attractive and inviting. Front desk personnel Shakira or shukira (I forgot her name) - was also very helpful . Didn't have a chance to explore other amenities and facilities of the hotel but overall it was a pleasant stay.
Paul C. Couples United States of America, March 10, 2014
We were only in Singapore for 24 hours. It is a b

The Smart phone, the wonderful shower, the cleanliness of the room and comfortable bed.
Very nice and very brief! The room was first class and the location of the hotel made it very convenient to everything in the city. We were not in Singapore long enough to enjoy a meal at the hotel. The pool looked very nice too.
Andry H. Solo travelers Indonesia, March 10, 2014
central location

good staf, nice room, good location
good location near the shopping centre, foodcourt, hospital at orchadz, room is clean, the staff very kind. but the room price ilittle bit expensive neasy access to MRT,
Haris A. Couples Indonesia, March 10, 2014
Comfortable stay, big plus for The Handy device!

Free to use Handy device where you can surf net and call around the city free, prime location in Orchard Road, Comfortable bed
Check in and check out was fast without trouble, and every staff was attentive, good service. What was most enjoyable was the hotel let us use what's called a Handy Device, it's a samsung galaxy or some sort which we can take around the city to surf the net and call around Singapore for free! We made full use of the tethering (mobile hotspot) ability to share the net with our other phones, so we are connected at all time when strolling around the city! GREAT! The room is quite spacious I guess for Singapore standard, although we got upgraded to the crystal room for free - there was stain marks on the carpet. But everything else was spotless and amenities are there to use. Overall satisfied with our stay in Grand Park and would stay again.
Miranda C. Business travelers United States of America, March 9, 2014
central location, close to shopping and restaurant

location, shopping, internet
ok, but the shower and bathrooms are terrible. don't know how but we flooded the bathroom, after showering. we had to ask the staff to come in and dry the place
Tammy S. Business travelers Indonesia, March 9, 2014
Location is awesome

Location, location and location
It was a good stay overall, except the first nigth we wanted to check in. There is one front office staff when we wanted to check in. He kept asking our Agoda voucher before check in. As i said to him that whether there was a way not to show the voucher as it was in my email attachment. But he still kept asking again and again. Finally i could not find it. Very strange this guy said ok and no problem. He also said that the next morning i can show this voucher to the front office. Untill we checked out on the last day nobody asking about this voucher anymore. This front office staff named Yi Wen was actually making fun of us or what. We still did not know his clue, as most hotels always ask passport not voucher whenever i book from Agoda.
Citra P. Couples Indonesia, March 9, 2014
Great stay

location, room cleanliness, friendly staff
We enjoyed our stay
Lenny C. Families with young children Indonesia, March 8, 2014
Location is the best location for shopping

Location, room service, clean
Unfortunatelly the romm is too small, and also the staff very unfriendly face.
Johnny S. Couples Indonesia, March 7, 2014
excellent stay at grand park orchard

location location location
we enjoyed our stay at grand park orchard singapore.. the hotel location is superb and an array of gigantic shopping mal are right next door. Newly renovated room are just awesome. will definitely stay at this hotel again...

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