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Excellent 8.1
Based on 6678 reviews

Recent customer comments

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Excellent



based on 6678 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Derek B.
New Zealand
February 27, 2015
Wedding Anniversary Stay
The Staff at the crystal Club. The location. The room facilities.
The Crystal Club staff could not do enough to make sure our stay was relaxing and memorable. Management had even arranged a surprise cake to celebrate our anniversary. Would never hesitate returning to the Hotel for future stays.

Hengky P.
Indonesia
February 25, 2015
Perfect location
Location, Location, Location
Stayed here many times, love this hotel. Easy access to most malls around Orchard

Mimi A.
Australia
February 25, 2015
location, location, location!
Great location, very useful mobile phone that comes with the room and staff
Really enjoyed our stay. Good value for money, with nice gym and pool

shirley T.
Philippines
February 24, 2015
there are no two queen size bed in one room.
many malls around, near to MTR,
was not happy with the korean receptionist at the executive floor. food was good but only few selections,

Meidyanto T.
Indonesia
February 24, 2015
Excellent
Clean, location & service
Superb Stay

Nyla S.
Cambodia
February 22, 2015
good
location, food and cleanliness
It was OK.

Madzalina B.
Brunei Darussalam
February 22, 2015
Best hotel in Singapore. recommended hotel
Cleaniness, first time i ever stay given free handy for guess convenience
Awesome.. Love staying at Grand Park and will check in again this coming 27 Feb 2015

LINDA T.
Malaysia
February 21, 2015
A bit dissapointed
Good location
Not comfortable because non smoking floor but the smoking smell very strong

Toto D.
Indonesia
February 17, 2015
Mr
Location, location and staff. It was very comfortable
It's always good to stay there but their wifi system is something they need to improve when you are in your room.

Kathy T.
United States
February 17, 2015
Good location
Good location
The location is very central. The room is clean however the bed is very firm which is definitely not 5-star bed standard. We forgot a Philips electric saver at check-out and tried to call the next day to ask for it. I was transferred to housekeeping. They didn't bother ask what was lost. They said nothing was found right a way. Anyway, I'd prefer to stay at Mandarin Orchard instead. It was my first and will be my last to stay with them.