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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857 (Show on map)

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Area: Orchard Number of Rooms: 308
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 5938 reviews

Value for Money
7.4
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (5938)
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Adeline C. Solo travelers Malaysia, August 2, 2015
Great location but...

Location, Staff, Cleanliness
6.7
The Grand Park Orchard has an excellent location and very helpful front office staff from the gentlemen who help with getting taxi to the reception. However, housekeeping is poor. Took one and a half hours to get me a room but the Duty Manager John and his assistant were extremely helpful. The bath towel in my room had a huge hole in it. The beds were poorly made the next morning, the coffee table was not placed back in the original position after I had dragged it next to the bed the night before, there were no replacement milk in the fridge for coffee. We had to ask for toilet rolls and box of tissue. Minor details which were irritating but in general, it is acceptable because of its location and staff.
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Chin M. Families with young children Australia, August 2, 2015
Noisy and cigarette smoke - will not be returning

Location
5.7
Uncomfortable due to excessive noise from the bar until 2-3 am, followed by cigarette smoke emanating into our room, even though our room was specifically a non smoking room. My family and I will not be selecting this hotel again during our next stay in Singapore. Our room was on level 7, facing the bar.
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Thanh M. Couples Vietnam, August 1, 2015
Good location, nice room with reasonable price

Location, price and large room
9.3
Very good
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Supporn T. Families with young children Thailand, July 31, 2015
great location in shopping area

location, shopping, on orchard street
9.3
great time
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Mun Y. Business travelers Malaysia, July 31, 2015
Great stay

Cleanliness, convenient, reasonable price
9.3
It was a great stay
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Sutrisno S. Solo travelers Indonesia, July 30, 2015
Prime location hotel with free calls

Location, Cleaness, Free calss
8.7
It was great, I can easily go around by walking, staff was very helpfull, very surprise with the free international calls, room was cleaned, only thing there still some people smoking in the hotel area
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Jay M. Couples Philippines, July 28, 2015
Nice location high ceiling spacious room

Comfy bed, corteous staff, complimentary mobile phone
9.3
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Herfini H. Couples Indonesia, July 27, 2015
Hotel with very good location for shopping

Location, location and location
7.3
The hotel is close to the center of shopping area. It s also easy to get food around.
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Hadi K. Families with young children Indonesia, July 26, 2015
Nice Hotel and Great Location

Room , Location , and Service
8.7
Fun and Comfortable
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Lim V. Business travelers Singapore, July 25, 2015
Short but pleasant stay

Location, Bed, Ambience
8.3
Due to work constraints, I've checked in late 2am but the staff nonetheless were courteous. When someone flies in after a long day; tired, what one expect is fast efficient check-in - your concierge did just that - well done
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Customer Reviews - Grand Park Orchard, Singapore

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