Back to hotel info

Excellent 8.1
Based on 6753 reviews

Recent customer comments

Filter by traveler type

based on 6753 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3
Sort by

Kamal S. from United Arab Emirates
Families with young children
Stayed 3 nights in August 2016
Perfect location
Friend and helpful staff. Good breakfast. Spa not available but lifts has labelled floor as spa
Reviewed August 24, 2016

Naz R. from Brunei Darussalam
Families with young children
Stayed 2 nights in August 2016
Good location and easy access to shopping centre
Rooms were clean and comfortable. Housekeeping excellent and staff friendly.
Reviewed August 24, 2016

Lesley C. from Philippines
Stayed 2 nights in August 2016
Smelly room, Handy unit not working as hotspot
I had stayed at this hotel previously and the thing that I liked was they had this Handy unit which can be used as Internet hotspot and can be used for free international calls. This visit, I found out that they changed to a different unit which cannot be used as hotspot and does not allow me to call for free to the Philippines. Basically, the unit was useless. I had also requested for a non-smoking room but was placed in a smoking floor as they had no other rooms. In my previous visit, the bathroom door lock got broken and I was trapped inside. The air-conditioning also malfunctioned. I opted to try again this time thinking I can use the Handy unit but even that benefit was gone.
Reviewed August 22, 2016

Serey C. from Cambodia
Stayed 2 nights in August 2016
Value for money
Price is reasonable considering the location and cleanliness of the hotel. But the only bad point is the check in time. I book 2 rooms. When checking in at 1pm, only 1 room is ready. The other room, I have to wait till 5pm for check in
Reviewed August 22, 2016

Sang P. from South Korea
Business travelers
Stayed 2 nights in August 2016
Really disappointed..
Hotel put me in a smoking room because I did a midnight check-in and there were no rooms available, which was fine. But overall, the hotel is old, interior is not nice and just overall very disappointed with the hotel. The bathroom had a bad smell and is not well maintained. Only good thing about this hotel is location.
Reviewed August 22, 2016

hendra N. from Indonesia
Stayed 2 nights in August 2016
good htl
food around
Reviewed August 21, 2016

Stella H. from Indonesia
Families with older children
Stayed one night in August 2016
Great hotel to enjoy orchard
Love location, love the service... Nice hotel to stay...
Reviewed August 20, 2016

Gloria L. from Indonesia
Stayed 4 nights in August 2016
get free internasional call at room
Reviewed August 20, 2016

Wibitono M. from Indonesia
Solo travelers
Stayed 3 nights in July 2016
centrally located, high speed wifi and comfortable
centrally located, high speed wifi and comfortable
Reviewed August 18, 2016

Quang T. from Vietnam
Families with young children
Stayed 3 nights in May 2016
centrally location but the room is so small and smelling of cigasrett
remember to book non- smoking room othervise you can not sleep, do not book the deluxe room as it is so small, I do not like receiptionists, they are not nice,
Reviewed August 18, 2016