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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857

Recent customer reviews

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Excellent

8.2

based on 684 reviews

5289 reviews in English

Value for Money
7.5
Location
9.5
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.2
Families with older children (684)
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Charly S. Families with older children Indonesia, April 23, 2016
central located
6
friendly staff, surrounded by shopping center
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Nyla S. Families with older children Cambodia, April 19, 2016
Good
5.3
Good
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Sandeep J. Families with older children United Kingdom, April 16, 2016
Xxx
6
Xxx
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Leniwati A. Families with older children Indonesia, April 7, 2016
Very satisfying
6.3
The location is very convenient
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Munafri M. Families with older children Indonesia, March 26, 2016
Excellent
6.3
Restaurant was too small during breakfast
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Tania A. Families with older children Indonesia, March 24, 2016
Breakfast so so lah

Location,concierge,smoking room
8
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Yovita I. Families with older children Indonesia, March 20, 2016
Housekeeping service is bad
3.7
I stayed with my mom. The first day, we were checked in into a room that was not properly cleaned. The floor was not clean, there were plastic trash and dirt, and the room smelled bad. We requested for a change, and they did it. But the second day, we were out from morning till 3plus pm. When we returned, our room was not cleaned yet (of course we already put the housekeeping sign on). We lodged a complain, and the staff kindly upgrade our room. So my point is, it is a great hotel, great facilities and excellent location. But its housekeeping service is seriously need to be improved. It is not acceptable for this level of 4star hotel.
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Yovita I. Families with older children Indonesia, March 19, 2016
Housekeeping svc needs to be improved
4.3
Great location, great facilities, but housekeeping svc needs to be improved.
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Steven Y. Families with older children Indonesia, March 2, 2016
Dissapointing
4.3
WiFi is very terrible, almost cannot using the internet, the room and the bathroom very small eventhough the room is expensive.
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Khin S. Families with older children Myanmar, February 23, 2016
Strategic Location
6.3
Location is just beside famous shopping center of orchard and close to MRT station..
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