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About Grand Park Otaru Hotel


Grand Park Otaru Hotel is located on Ishikari Bay in the Hokkaido prefecture, just 35 kilometers from Sapporo. It's set within a picturesque, sea-trading port renowned for its Victorian-styled buildings and canals. There are lots of attractions not to be missed, including the Otaru Music Box Museum and an area well-known for its glassworks, Kitaichi Glassworks, is recommended. Transportation is convenient with Otaru Chikko Station within a short five-minute walk. Rooms at the hotel come well appointed to cater to both leisure and business travelers. There are various banquet and conference rooms on the fifth floor, and guests can enjoy fine dining on the second floor with many appealing choices. Grand Park Otaru Hotel boasts an ideal location with lots to explore.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • currency exchange

Languages Spoken

  • English
  • Japanese
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 296
Parking Fee (per day): 1000 JPY
Room Voltage: 100
Time to Airport (Minutes): 65
Year Hotel Built: 1999
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Recent traveler reviews

Filter by traveler type
All reviews (672)

Business travelers (17)

Couples (276)

Solo travelers (84)

Families with young children (106)

Families with older children (106)

Groups (83)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.8 Patthanaphan P.
May 09, 2016
Nearly Aeon Mall. Good location, Good Staff.

8 kassra T.
May 12, 2016
very nice spacious rooms
a bit pricy but understandable given room size and facilities. location is good if you use the train otherwise far from the center.

April 30, 2016
Perfect location
Very close to Aeon Department Store, very friendly staff.

9.6 pakakaew S.
April 22, 2016
Very convinient
We stayed for 2 nights. The rooms are spacious (nothing like regular japanese hotels) and staff was friendly. Location is great if you are driving. The parking costs additional Y1000 per night though. The hotel is connected to a shopping mall with Aeon supermarket that stays open till 9pm. There are many food place you can choose from in the mall with very reasonable price. All in all we really enjoyed our stay.

8 Yi-ling H.
May 14, 2016
Nice stay in Otaru
Location was great, spacious room, next to a big shopping mall.

8.4 yao-chung Y.
April 25, 2016

6.8 LI L.
April 01, 2016
Shopping mall hotel
just bit disappointing that the mall is close earlier

8.3 Willie G.
March 23, 2016
Superb location, good standards
location, staffs friendliness, room spacious
if I go back otaru, I will stay same hotel

9.6 Adisorn C.
March 14, 2016
Good Hotel, Good Location and Good Service
Hotel is locate next to the shore. It's a very good location because very close to the Otaruchikko Station. And also has a mall inside the building.

9.3 Lim S.
March 12, 2016
Overall is on target
Location , value for money , clean room
4 star hotel with cheap price .