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About Grand Park Otaru Hotel


Grand Park Otaru Hotel is located on Ishikari Bay in the Hokkaido prefecture, just 35 kilometers from Sapporo. It's set within a picturesque, sea-trading port renowned for its Victorian-styled buildings and canals. There are lots of attractions not to be missed, including the Otaru Music Box Museum and an area well-known for its glassworks, Kitaichi Glassworks, is recommended. Transportation is convenient with Otaru Chikko Station within a short five-minute walk. Rooms at the hotel come well appointed to cater to both leisure and business travelers. There are various banquet and conference rooms on the fifth floor, and guests can enjoy fine dining on the second floor with many appealing choices. Grand Park Otaru Hotel boasts an ideal location with lots to explore.
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Hotel Facilities

  • bar
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • vending machine


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 296
Parking Fee (per day): 1000 JPY
Room Voltage: 100
Time to Airport (Minutes): 65
Year Hotel Built: 1999
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Recent customer comments

Filter by traveler type
All reviews (665)

Business travelers (17)

Couples (274)

Solo travelers (83)

Families with young children (105)

Families with older children (105)

Groups (81)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

April 30, 2016
Perfect location
Very close to Aeon Department Store, very friendly staff.

9.6 pakakaew S.
April 22, 2016
Very convinient
We stayed for 2 nights. The rooms are spacious (nothing like regular japanese hotels) and staff was friendly. Location is great if you are driving. The parking costs additional Y1000 per night though. The hotel is connected to a shopping mall with Aeon supermarket that stays open till 9pm. There are many food place you can choose from in the mall with very reasonable price. All in all we really enjoyed our stay.

8.4 yao-chung Y.
April 25, 2016

6.8 LI L.
April 01, 2016
Shopping mall hotel
just bit disappointing that the mall is close earlier

8.3 Willie G.
March 23, 2016
Superb location, good standards
location, staffs friendliness, room spacious
if I go back otaru, I will stay same hotel

9.6 Adisorn C.
March 14, 2016
Good Hotel, Good Location and Good Service
Hotel is locate next to the shore. It's a very good location because very close to the Otaruchikko Station. And also has a mall inside the building.

9.3 Lim S.
March 12, 2016
Overall is on target
Location , value for money , clean room
4 star hotel with cheap price .

8.7 Tan L.
March 14, 2016
good choice
hotel staff performance, location of hotel, clean and big room
Stayed here one night and felt it was fantastic. Staff performance is very good and speaks good english. hotel do not have any convenient store nearby except for the big supermarket. although it is near the train station, it is not exactly walkable to the main attractions in otaru which is actually one or two train stations away.

9.6 Victoria J.
March 09, 2016
Spacious, pristine and friendly
After staying one night on our way to Niseko we cancelled our pre booked Sapporo accommodation in order to come back here. We found the staff exceptional and the room extremely comfortable. It is also very convenient for Otaru, Sapporo and transfer to New Chitose airport. Breakfast was excellent, although a little expensive, but what Hotel breakfast is not? I would definitely stay here again, solo or with friends and family

9.6 Victoria J.
February 23, 2016
Great stay convenient to station
This hotel was efficient, friendly, clean and comfortable. The best part though was the convenience of access to the station, on the airport line it is a great entry or exit point and Otaru is a really lovely place to explore