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Grand Park Otaru Hotel

11-3 Chikko, Town Center, Otaru, Japan 0470008 (Show on map)

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Area: Town Center Number of Rooms: 296
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 567 reviews

Value for Money
8.2
Location
7.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.1
All reviews (567)
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Suchera T. Families with young children Thailand, August 19, 2015
Good location

Food
8.3
Nice
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Yuen H. Couples Hong Kong, August 14, 2015
Car park space is narrow

Staff at front desk was friendly and helpful
6
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Hengbing Z. Couples Singapore, August 13, 2015
Good location but staff performance is not good.

Good location. Good view.
6.3
The location is good. But the staff did not do their best. I asked for a non smoking room but in the end they arranged a room in the smoking floor for me and still told me the room is non smoking. I find the staff is not honest.
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Nalan Z. Groups Singapore, August 12, 2015
AWESOME STAY

clean room, nice view, efficient staff
8.3
we arrived early for check in, therefore we deposit our luggage with the counter. To our surprise, the staff had actually put our luggage in our room when we checked in. That had saved us some troubles especially for girls. The English spoken by the staff is clear and understandable. The hotel is very clean and comfortable with a mountain view. All in all, we had a good stay!
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Kian Y. Families with older children Malaysia, August 10, 2015
Otaru hotel

Concierge could understand English. Attach with a shopping mall. Easy Access
8.3
Great
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Prachya S. Families with older children Thailand, August 2, 2015
overprice

harbour view, luxury, near mall
6
not good air condition not good , smelly room only good is harbour view
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Chin P. Families with young children Hong Kong, July 28, 2015
Nothing special

Location is good
6
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Tricia T. Couples Indonesia, July 17, 2015
Good location

near shopping mall, near restaurants, big room
9
We have pleasant stay in Grand Park Otaru. The hotel's location is very convenient. Hotel is link with shopping mall and restaurants so it's very convenient. We will back to this hotel again for sure.
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Lee K. Families with young children Hong Kong, July 17, 2015
Convenient, reasonable price, clean

Convenient, reasonable price, clean
10
Convenient, reasonable price, clean
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Raymond W. Families with young children Hong Kong, July 16, 2015
Fantastic sea view

Sea view, comfortable room, good food
2.3
Sea view, comfortable room, good food. There is a super store, AEON, right beside the hotel
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Customer Reviews - Grand Park Otaru Hotel, Otaru

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