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Customers like this hotel for:
    Nearest transport:
  • Guam Seal Bus Stop (2.7 Km)
    Area recommended for:
  • shopping
  • restaurants
  • beaches
    Distance to airport:
  • Guam International Airport (3.0 Km)
    Customer comments:
  • "Good location", "Nice staff", "Reasonable price"
    Top nearby attractions:
  • Underwater World (0.8 Km / 10 min walk)
  • Tarza Magical Adventure Zone and Water Park (1.0 Km / 12 min walk)
  • Ypao Beach Park (1.6 Km / 20 min walk)
  • DSF Galleria Shopping Mall (2.9 Km)

Note: Distances are measured as a straight line.

Grand Plaza Hotel

1024 Pale San Vitores Road, Tumon Bay, Guam, Guam 96913 (Show on map)

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"Helpful staff, spacious room, abc store beside..."

MA, Philippines April 02, 2015
Choose your room
November 30, 2015 - December 02, 2015 | 2 nights
Room Types Max
Price per night

Features of Grand Plaza Hotel

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • photocopying
  • restaurant
  • safety deposit boxes
  • shared kitchen
  • shops
  • shuttle service
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • karaoke
  • massage
  • outdoor pool
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese

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Hotel Description
Residing in the very heart of Tumon, this charming property offers cozy room accommodations along...see more Residing in the very heart of Tumon, this charming property offers cozy room accommodations along with great convenience to major attractions. The beautiful Tumon Bay Beach is just a five-minute walk away. Other points of interest includes Tumon Sands Plaza and Pleasure Island. Grand Plaza Hotel offers comfortable guestrooms equipped with common amenities such as air conditioning, a hair dryer, and in-room safe. Being a lower-priced hotel in Tumon, Grand Plaza Hotel could be the correct option for those seeking close proximity to nearly everything Tumon has to offer.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (201)

Business travelers (22)

Couples (57)

Solo travelers (82)

Families with young children (16)

Families with older children (13)

Groups (11)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (201)
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ELSIE W. Couples
Hong Kong, August 22, 2015
Good budget hotel

Staff location budget
Great staff
maribeth A. Solo travelers
United States of America, May 15, 2015
nice hotel for the value of the money

location, staff, price
It was great..customer service was excellent. Great location
Lucille M. Families with older children
Philippines, May 12, 2015
good location but very poor staff performance

The only good thing about this hotel is its location. Other than that, I do not suggest staying here. The pillows were so THIN (like a board), the air-conditioning was bad and the housekeeping staff was not helpful at all. I also notice that the housekeeping staff do not clean the bathrooms (especially the drainage) during my entire week of stay, nor do they wash the glasses that were used for drinking water. At some point, when i complained about the air-conditioning in our room, they transferred me to a new room--but not with a better aircon. While I was transferring our staff, the housekeeping personnel did not offer to help at all (or to just even hold the door open for us).
MA C. Families with young children
Philippines, April 04, 2015
Guam plaza hotel

Helpful staff, spacious room, abc store beside it
We had the family room. The set up was great and there were two bathrooms. It was very convinient
MARLYN W. Business travelers
United States of America, March 22, 2015
The room smell like mold.

Cierra C. Solo travelers
United States of America, November 05, 2014
Stay for cheap.

Price, location, price!
Was very run down. Nice staff but the doors don't always close all the way after cleaning. Thin walls which is a downside with all of the clubs nearby. Bathroom had a cheap tub placed in where a built-in shower and tub once was. Very humid and floors were sticky when I arrived because of that. Other than that, good for the price we paid.
Leung M. Business travelers
Hong Kong, September 17, 2014
Very good

staff is good, hotel is good and all is good.
Katie A. Solo travelers
United Kingdom, August 25, 2014
not worth the money

taxi service, location
it was not worth the money. its very outdated. the room stated partial ocean view... i couldn't see nay ocean. the décor was very old, bathroom could be cleaner and door fixed. then the worst part. part of the wall décor fell off the wall landing on my head !!! staff listened and i was told a supervisor would get in touch as i was checking out and on the way to the airport. 2 days later and ive still yet to hear anything. very unacceptable to not get any apology for their room falling apart and harming me while i sleep. do not recommended at all.
micheal S. Business travelers
United States of America, August 04, 2014
Great Price

Cost & Location
Cons: Room window leaked during summer rain storm. Housekeeping unplugged A/C while cleaning and couldn't figure out how to turn A/C back on. Using the in-room safe cost money Additional deposit required upon arrival Pros: Very cheap compared to rest of strip Great location with awesome access to beaches, shops, dinning, drinking, etc Some staff was very considerate others were not. Nobody was rude, just a feeling.
John P. Couples
United States of America, June 05, 2014
Not Good

Only one, location close to beach and activities.
It was not good. My room was left unsecure after the cleaning services finished cleaning my room; luckily no items were missing. I requesting to fix leaking bathroom sink and it was not taken care of. Noise level very bad and could hear occupants in the hall ways and rooms next door. Smoking policy lacking because we could smell cigarette smoke in the hall ways. Also, tenants and employees smoking immediately at the entrance of the hotel; should be at least 50 feet or more from the hotel and not at the entrance. Additionally, the smoke alarm went of around 6:00 A.M. on the first week of June. Lastly, no microwave or clock in room; only one dryer and washing machine. The staff did seem friendly.

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