Good 6.5
Based on 211 reviews

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July 24, 2016 - July 26, 2016 | 2 nights
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About Grand Plaza Hotel

Description

Residing in the very heart of Tumon, this charming property offers cozy room accommodations along with great convenience to major attractions. The beautiful Tumon Bay Beach is just a five-minute walk away. Other points of interest includes Tumon Sands Plaza and Pleasure Island. Grand Plaza Hotel offers comfortable guestrooms equipped with common amenities such as air conditioning, a hair dryer, and in-room safe. Being a lower-priced hotel in Tumon, Grand Plaza Hotel could be the correct option for those seeking close proximity to nearly everything Tumon has to offer.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • spa
  • massage(s)
  • karaoke

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • convenience store
  • restaurant(s)
  • coffee shop
  • bar
  • shared kitchen

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Discover Card

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 4.9 km
Internet Usage Fee: 5 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 2
Number of Rooms : 120
Parking Fee (per day): 0 USD
Room Voltage: 110
Time to Airport (Minutes): 10
Year Hotel Built: 1997
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.8
  • Location 8.0
  • Room Comfort/Standard 6.6
  • Service 6.4
  • Value for Money 7.0
  • Food/Dining 5.3

Redel D.
Philippines
July 22, 2016
Central Location
The hotel is in the middle of downtown Tumon. Close to the beach and trolley stops, convenient stores and bars.

Jennifer S.
Philippines
May 22, 2016
Excellent :-)
Great staff, location and room is very nice and clean.

Soon Y.
South Korea
May 06, 2016
double payment
I asked my daughter book the hotel fo rme as a direct face to face payment at the hotel. Stay was good, and I have payed USD$83.25 at the tile of check out on March 30, 2016. But the hotel dealt me "no show" and withdrawl USD$83.25 from daughter's account.

Johnny T.
Philippines
April 03, 2016
Am i in HOTEL IMPOSSIBLE? The reality one?
The good. the location is great. Few steps from the BUS STOP. Staffs are mostly Filipino so we speak the smae language so very comfortable and we got a very good service. The Bad. Wifi is unbelievably slow thank god Phone is not working., TV are kind a old. the bath tub is nice but made of platics so i dont know if it can cary me. The Ugly i cant believe aircon is so warm was not able to sleep. The water on water closet is leaking. hence it flooded our room so we got to change but the bathroom is quite awful.

kennedy R.
Federated States of Micronesia
March 19, 2016
one night stay
room is clean, bed, beddings, pillows are comfortable, value for money is appreciated
it's a nice one night stay!

Ismael L.
United States
February 17, 2016
Good for the price.
Manager was kind and very helpful. Chinese themed hotel.

ELSIE W.
Hong Kong
August 22, 2015
Good budget hotel
Staff location budget
Great staff

maribeth A.
United States
May 15, 2015
nice hotel for the value of the money
location, staff, price
It was great..customer service was excellent. Great location

Lucille M.
Philippines
May 12, 2015
good location but very poor staff performance
Location
The only good thing about this hotel is its location. Other than that, I do not suggest staying here. The pillows were so THIN (like a board), the air-conditioning was bad and the housekeeping staff was not helpful at all. I also notice that the housekeeping staff do not clean the bathrooms (especially the drainage) during my entire week of stay, nor do they wash the glasses that were used for drinking water. At some point, when i complained about the air-conditioning in our room, they transferred me to a new room--but not with a better aircon. While I was transferring our staff, the housekeeping personnel did not offer to help at all (or to just even hold the door open for us).

MA C.
Philippines
April 04, 2015
Guam plaza hotel
Helpful staff, spacious room, abc store beside it
We had the family room. The set up was great and there were two bathrooms. It was very convinient

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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