Very good 7.5
Based on 693 reviews

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About Grand Plaza Serviced Apartments


This business class hotel, situated in Princes Square, is close to many tourist attractions. Guests will enjoy a prime location close to the train station as well as numerous entertainment areas, including Kensington Palace, Hyde Park, and Portobello Road Market. The hotel is a short walk from Notting Hill as well. The hotel offers a wide selection of on-site facilities, including recreational areas and a state-of-the art conference facility. The 200 rooms are decorated with a smart design theme that captures the energetic city ambience in an alluring way. The on-site eatery is the perfect place to grab a quick bite to eat. Grand Plaza Serviced Apartments is the perfect property for guests that want an ideal location and reasonable room rates.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • shuttle service

Food & beverage

  • room service
  • restaurant
  • vending machine


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • ATM/cash machine on site

Languages Spoken

  • English
  • Arabic
  • French
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
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When booking for 6 or more rooms, different policies and additional supplements may apply.

A security deposit of GBP 200 is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:30 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3. Miles
Distance to Airport: 15. Miles
Internet Usage Fee: 0 GBP
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 198
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.2

Fadzila A.
July 19, 2016
Great location
Great location, close to major siteseeing spots and shopping. Suitable for families with smaller children.

Kan L.
Hong Kong
July 19, 2016
So far so good
good location; walking distance to bay Water and Queensway station; good for short stay in London

Jasmin K.
July 16, 2016
Good rooms but cleanliness could be better
Superb location. Good size rooms for family holiday and the kitchen facilities are excellent. But the Management really needs to look into cleaning the rooms thoroughly. Malaysian restaraunt in the hotel was below par.

Jeremy R.
United States
July 12, 2016
Stay away
Rooms are so small that they are a fire hazard. Photos on website are misleading. This place is awful. Stay away.

July 10, 2016
Good hotel to stay

Sharan S.
July 06, 2016
Good location, clean and comfortable
Value for money if you are travelling as a family and need more than one room. Location is great as there are 3 tube lines nearby and plenty of good restaurants nearby.

July 04, 2016
Room not as per the picture
Room far worst from the shown picture

Anita K.
July 02, 2016
Studio was very hot despite fan window being opens d cold weather Why???

Hong Kong
July 02, 2016
not same with my expect
the room is look difference with the pics

Karan V.
June 28, 2016
Value for money
Booked this as this was highly recommended by friends who had stayed here. Rooms were good size with kitchen facilities which was a plus. Location is great and staff is very help. Laundromat services was useful and cheap. Passage area around rooms was small and moving baggage was bit of a pain.