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Grand Plaza Serviced Apartments

42 Princes Square, Hyde Park, London, United Kingdom W2 4AD (Show on map)

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Formerly : Somerset Bayswater Hotel
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Area: Hyde Park Number of Rooms: 198
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
485 reviews

Value for Money
7.4
Location
8.5
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
6.3
All reviews (485)
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Louise A. Couples Australia, November 26, 2014
London

Location, neighbourhood, wifi
5.7
Olof J. Couples Sweden, November 25, 2014
Accurate and descent

Location, the handy citchenette and size of the room
6
Nice hotel with a very practical kitchenette situated slightly north of Hyde Park. Good value for money. The room was clean and well equipped!
Ilias S. Couples Greece, November 22, 2014
A nice stay

Location, large space, facilities
7.7
As we arrived before our room was ready, we were offered to leave our luggage (free of charge) in the hotel's pre-disigned space. Our room was upgraded to a 2 bedroom apartment (no idea why). Although we were lost a couple of times on our way through the maze of corridors and doorways, the room was spacious, clean (and got cleaned and replenished with bathroom supplies each day) and quite. The wall-to-wall carpet does need renovation though. A nice stay altogether, we might choose the same hotel in our future trips in London.
Rosemary Y. Groups United Kingdom, November 20, 2014
comfort

location,value for money and staff helpfulness
8.3
Good,very quiet and relaxing
Norlida M. Families with older children Malaysia, November 20, 2014
Good location nice hotel

Nice , confortable and affordable
7.7
It was a great stay!
Sukhum V. Groups Thailand, November 19, 2014
Complicated layout but overall a great hotel

Location
8
The only negative point we see about this place is its complex layout. We got our room on 2nd floor in the west wing for our first night. We first took the lift to the room but later found that the lift does not park on that floor. On our way back down to lobby, we decided to try the staircase. It turned out that we really had hard time finding the way out. It is like a rabbit burrow as some other users has commented earlier. Apart from that, everything was fine. The location of this hotel was great for us. It was in a walking distance from two tube stations. Along the way, there are various restaurants (local, Asian, etc.) and minimarts. The room was clean and comfortable. This place likely to be a hotel of our choice if we return to London in future.
Ghee C. Families with older children Singapore, November 12, 2014
Pleasant

location, halpful front desk staff, sizable room
8
Pleasant
Ferhia A. Groups United Kingdom, November 9, 2014
Good location rooms not comfortable

Location reception
5.3
Easy check in , first room given was not clean was given a second room which was confusing to get to,rooms shown in site was different to what it was in reality , location is spot on but rooms are a let down . Clean but not what's displayed disappointed .
Azri E. Families with older children Malaysia, November 8, 2014
It was ok

strategy location central
8.3
was ok
Ian M. Couples United Kingdom, November 7, 2014
Grand Plaza

Cleanliness very good, staff very helpful, good location.
9.7
Very good, will definitely use again.

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