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Grand President Hotel Bangkok

14,16 Sukhumvit Soi 11, Sukhumvit, Bangkok, Thailand (Show on map)

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Area: Sukhumvit Number of Rooms: 437
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
112 reviews

Value for Money
7.2
Location
8.4
Staff Performance
7.5
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
Families with older children (112)
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Teresa T. Families with older children New Zealand, May 3, 2015
Not awful but not fantastic either

Location, location, location
5.7
What I'm about to state may sound like first world problems, but there is a degree of false advertising for this hotel & consumers should be aware of these issues before booking. I have stayed in better hotels such as Ramada Sukhumvit where we paid less & had a more enjoyable stay than Grand Presidential. But, Soi 11 is a more convenient location & would stay here again but with a list of things to check before booking. Showers need to work i.e taps need to not fall off when in use so the water comes out of shower head. Ended up having to have a bath several times, not my preference. The shower was cold the first time I used it, on top of it not working, so it was a cold bath. The aircon was freezing even though it was on low, which made me even colder. I had to go outside to warm up. The free wifi was not working. When politely asking for assistance the staff were either annoyed/rude or happy to help. Like a yo-yo effect - up & down. At breakfast there wasn't enough seating for everyone, except outside where the smokers hang & being a non smoker I don't enjoy cigarette with my food. The tables were quite often not cleared & on one occasion when I politely asked a staff member to wipe one down for me which was decorated with sugar, milk & other unidentifiable foods, he gave me a loathing look & made a half assed effort to wipe it with a rag hanging out his back pocket. He walked back to his friends who were all staring, said something in their language & they all broke out in laughter. I was glad they were happy in their jobs, it's important to have job satisfaction & to radiate that on to your customers. The photos online were taken a long time ago as it looks different now. Other than these things, some staff were very hospitable, particularly the concierge area, the location is close to what we needed & we are still alive & happy.
Heng M. Families with older children Malaysia, March 23, 2015
Everythings were below average rating.
4
Facilities are old, poor service, many cockroaches in the room, room is smelly, dust on the aircon outlet
Huot C. Families with older children Cambodia, March 7, 2015
the room in the building i stay is too old.

hotel facilities,
4.7
the hotel got 3 building, the building they check-in for me, the room is old, the bedsheet is torn and smelly. not comfy! and the bathroom also looking old, as some part of the furniture is chipped off. not value the money.
Steve V. Families with older children Australia, February 14, 2015
Best location

Best location, lot of street food and shopping
6.3
I feel that 4star is overated for this hotel. The room is old. The location is great and central to lots of shopping centres.
Zhou J. Families with older children Singapore, December 29, 2014
Convenient, Friendly staffs, Dining vicinity

Convenient, Dining vicinity, Friendly staffs
6
Myat T. Families with older children Myanmar, December 25, 2014
good lcation

near city
8
John G. Families with older children United Kingdom, December 23, 2014
Quality Hotel

Location, price and the Old German Beerhouse
8.3
For roughly 30 GBP per room, per night this place is a bargain. If it's shopping you want then Terminal 21 mall is within walking distance and if it's nudge-nudge-wink-wink you're after, Nana Plaza is close enough to walk to. If you want to go further afield, there's a BTS station at the end of the soi. We will definitely use the Grand President the next time we visit Bangkok.
Thomas J. Families with older children United States of America, September 21, 2014
Sept 19-21 review

Location, room for the money, quality staff
8.3
With the exception of Sunday morning the coffee pot not working at 0630 at breakfast everything was great
Thomas M. Families with older children United States of America, September 20, 2014
GP Review

location - room size - value for cost
8
have stayed there many times - will stay there next time - breakfast sucks
Riaz R. Families with older children United States of America, September 14, 2014
Nice location with excellent price.

location, Price and room size
7.3

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Customer Reviews - Grand President Hotel Bangkok, Bangkok

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