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Excellent 8.1
Based on 521 reviews

Verified traveler reviews

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based on 521 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.1

Samuel O. from Singapore
Solo travelers
Stayed one night in June 2014
Perfect Stay
Great location, friendly staff, clean rooms
Reviewed June 24, 2014

Wayne K. from Singapore
Business travelers
Stayed 2 nights in March 2014
Comfortable & Relaxing
Simple Executive Floor, Well-Equipped Room, Large Room (by Japan Standards)
Reviewed June 16, 2014

Dung N. from Vietnam
Business travelers
Stayed 4 nights in May 2014
great tokyo hotel
centrally located, near public transportation & shopping areas; comfortable & large room with great views; nice garden surroundings the hotel
very comfortable. Forgot my money in the safe after check out but the hotel keeps it safe for pick up
Reviewed June 04, 2014

Elisabeth L. from Sweden
Business travelers
Stayed 2 nights in May 2014
nice hotel wih fairly large rooms for tokyo
close location to shinagawa station, nice sorroundings, close to shopping area
Reviewed June 04, 2014

Timoteo T. from Philippines
Families with older children
Stayed 2 nights in May 2014
it was a very nice hotel however expensive
very clean, fast accommodation and with 711 inside
very nice, clean however expensive for its class
Reviewed June 01, 2014

Poo P. from Malaysia
Solo travelers
Stayed 2 nights in May 2014
Good room, good location, good environment
Very good! Like the spacious room, good location too!
Reviewed May 21, 2014

Geeta C. from United Kingdom
Stayed 2 nights in April 2014
very enjoyable and comfortable
space, cleanseness, friendly and helpful staff
two nights was not enough
Reviewed May 15, 2014

Polake K. from Thailand
Stayed one night in November 2013
Clean and Large room
Clean room, large room, on time shuttle bus service
My experience with this hotel wasn't very good. I called them to reserve a room and was told there was no room. However, I was able to reserve through Agoda afterwards. I had to travel there during night time, and since it was on a hill (and it was too late for shuttle bus service) I had to walk up there with my luggage which was quite difficult. The room was very hot as the air-con didn't seem to work properly. Apart from that, it has great night view. The breakfast selection was also quite limited.
Reviewed May 14, 2014

Minghui H. from Singapore
Business travelers
Stayed 4 nights in May 2014
Comfortable rooms but overpriced
Rooms, Airport shuttle, 7-11
Rooms were bigger compared to the rest of the Prince hotels nearby. Staff not too friendly. Have a small shuttle bus to go down to Shinagawa JR, but booking in advance required.
Reviewed May 13, 2014

Thet K. from Myanmar
Stayed 3 nights in May 2014
very comfortable and convenient hotel in Tokyo
good location, good staff, good service
We enjoyed our stay in this hotel. We will stay there again when we visit to Tokyo again.
Reviewed May 12, 2014