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Excellent 8.1
Based on 507 reviews

Recent customer comments

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Excellent



based on 507 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.1

zhang Q.
China
December 28, 2015
Good stay in singkanawa
Good sfaff, nice design, nice garden
Really like it

Paul S.
United States
December 21, 2015
Quiet, very pleasant room in middle of Tokyo
Location, comfort, service
This is one of the best hotels I've stayed in Tokyo. The location is ideal, near Shinagawa Train station with access to Narita Express, Keikyu line to Haneda, Shinkansen, etc. etc. Lots of nice restaurants in vicinity and in the hotel itself, direct beau service from airport entrance to airports. Rooms were quiet, clean, and very comfortable. I'll be back, for sure.

Paul L.
Hong Kong
December 18, 2015
Good hotel, great location
Great hotel, great location at centre of tokyo. Price is very decent. There is 7-eleven within the hotel for easy access.

Sigrid J.
Philippines
December 03, 2015
One of the Best hotel in Shinagawa
Locstion, room comfort, friendly staff
This is my second trip in Japan. Shinagawa is a location for business travellers. Grand prince hotel new takanawa is better than shinagawa Prince hotel in terms of room comfort. They have big rooms and big lobby which you can receive visitors but in terms of location Shinagawa prince is better since it is across the Shinagawa train station.

john D.
United States
December 02, 2015
Good stuff
Location location location

Boon L.
Malaysia
November 14, 2015
Improvement
Clean, etiquette services, fast
Average, wish they have laundry services

Laurence L.
Thailand
November 11, 2015
FANTASTIC
SERVICE, CLEANLINESS, EFFICIIENCY
WONDERFUL ENJOYABLE STAY, STAFF SUPERB, 5x QUALITY ALL ROUND.

mohamad K.
Indonesia
October 25, 2015
nice place
nice staff, strategic location and a good room

Hadi W.
Indonesia
October 23, 2015
Very Big Room for Tokyo Standard
Big Room, Quiet Location, Near to Shinagawa for Haneda Access
Room is very big for Tokyo Standard, Price is reasonable, A Little bit problem if you're bringing luggage from Shinagawa Station due to the hilly steps to the location.

Zixian L.
Hong Kong
October 14, 2015
4 stars is underrated
Excellent balcony, large room, decent decorations, front desks' English are better than average