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Excellent 8.1
Based on 501 reviews

Agoda Verified Reviews

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Excellent



based on 501 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 7.9
  • Food/Dining 7.1

8.3 Sigrid J.
Philippines
December 03, 2015
One of the Best hotel in Shinagawa
Locstion, room comfort, friendly staff
This is my second trip in Japan. Shinagawa is a location for business travellers. Grand prince hotel new takanawa is better than shinagawa Prince hotel in terms of room comfort. They have big rooms and big lobby which you can receive visitors but in terms of location Shinagawa prince is better since it is across the Shinagawa train station.

9.7 john D.
United States
December 02, 2015
Good stuff
Location location location

7.7 Boon L.
Malaysia
November 14, 2015
Improvement
Clean, etiquette services, fast
Average, wish they have laundry services

10 Laurence L.
Thailand
November 11, 2015
FANTASTIC
SERVICE, CLEANLINESS, EFFICIIENCY
WONDERFUL ENJOYABLE STAY, STAFF SUPERB, 5x QUALITY ALL ROUND.

9.3 mohamad K.
Indonesia
October 25, 2015
nice place
nice staff, strategic location and a good room

8 Hadi W.
Indonesia
October 23, 2015
Very Big Room for Tokyo Standard
Big Room, Quiet Location, Near to Shinagawa for Haneda Access
Room is very big for Tokyo Standard, Price is reasonable, A Little bit problem if you're bringing luggage from Shinagawa Station due to the hilly steps to the location.

9.7 Zixian L.
Hong Kong
October 14, 2015
4 stars is underrated
Excellent balcony, large room, decent decorations, front desks' English are better than average

8 Lyn S.
United States
October 09, 2015
Great beds here
In Japan finding a comfortable bed isn't easy. This hotel has this covered. Really great location too! Concierge staff are super. Room size very good.

9 Asad N.
Singapore
September 29, 2015
A great hotel
Comfort, location, style
We had a great stay at this luxurious hotel. It is close to one of the main subway stations in Tokyo. The staff were friendly and professional. The room and its amenities were very clean and well maintained.

9 Janet G.
Australia
September 19, 2015
Happy again! 7th visit
Balconies with fresh air available and not trapped in air conditioning.