Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Grand Prince Hotel Takanawa

3-13-1 Takanawa, Minato-ku, Shinagawa, Tokyo, Japan 108-8612

Recent customer reviews

Filter by traveler type

 

Excellent

8.1

based on 289 reviews

169 reviews in English

Value for Money
7.8
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.3
All reviews (289)
Sort by:
Ian P. Solo travelers Australia, December 1, 2015
Annonymous

Proximity to station. Clean. Helpful staff
8
Only stayed one night.
Report this review
Kieran E. Couples Australia, September 8, 2015
Jano

Location. Price. Staff.
8.3
Comfortable.
Report this review
Xinying L. Families with older children Singapore, August 29, 2015
big room but a bit far from station

room, airport shuttle
8
room is spacious which is not a norm for japan's hotel but hotel is located up slope and not easy to navigate from the train station. about 10-15 min walk up slope to the station.
Report this review
Xinying L. Families with older children Singapore, August 29, 2015
hotel located up slope

room and airport shuttle
8
room is spacious which is not a norm for japan's hotel but hotel is located up slope and not easy to navigate from the train station. about 10-15 min walk up slope to the station.
Report this review
Ben T. Couples New Zealand, July 28, 2015
Really a Grand Prince

Everything worked everything was super clean the staff were super friendly
10
The Hotel is tired, but this has a few more years left in it, everything worked, everything was clean and tidy, the staff didn't beat about the bush, if it could be done then it was, promptly !!! Professionally !!! Courteously !!! If they couldn't you were told promptly !!! Professionally !!! Courteously !!! A great time
Report this review
Eileen K. Couples Singapore, July 19, 2015
A decent hotel

Good service, Good location, Nice room view
7
Overall, it was a pleasant stay. Room is a bit smaller than expected (although we know most Tokyo hotels have small rooms). Good service - Room is clean. Front desk tries to explain as much as possible although English is not their best language. Newspaper provided. Housekeeping helps to boil the water everyday so we could enjoy a nice cup of tea immediately upon our return. Fast to respond when our room aircon had a minor issue. Nice big garden (shared with the sister hotels). Not a far walk to Shinagawa station, but as it is on a hill, it might not be so convenient for the elderly.
Report this review
Yu-Cheng S. Business travelers Taiwan, July 8, 2015
Good

N/A
9
Report this review
Bernice T. Families with young children Singapore, April 16, 2015
Beautiful garden

The Grand Prince Hotel Takanawa has a beautiful garden especially when the cherry blossoms were in full bloom. The location was also great - for travelling within Tokyo and to other cities.
8.3
My family found it very comfortable and the location was great. The airport limousine buses from both Narita and Haneda airport stops directly at the hotel. Shinagawa station is also on the JR Yamanote line and it was easy to get around the key sightseeing spots in Tokyo. I will definitely stay here again!
Report this review
Su C. Families with young children Singapore, April 4, 2015
great hotel with beautiful garden

service is fantastic and good room size
9
Enjoyable with great service staff who ate competent in english
Report this review
Yu-Cheng S. Business travelers Taiwan, February 5, 2015
Good gym but not free

Gym, Shinagawa station
7.7
It's ok...
Report this review
1 - 10 of 169 reviews Next page
Grand Prince Hotel Takanawa TokyoGrand Prince Hotel Takanawa Tokyo - GardenGrand Prince Hotel Takanawa Tokyo - GardenGrand Prince Hotel Takanawa Tokyo - RestaurantGrand Prince Hotel Takanawa Tokyo - InteriorGrand Prince Hotel Takanawa Tokyo - InteriorGrand Prince Hotel Takanawa Tokyo - ReceptionGrand Prince Hotel Takanawa Tokyo - Suite RoomGrand Prince Hotel Takanawa Tokyo - Guest RoomGrand Prince Hotel Takanawa Tokyo - Guest RoomGrand Prince Hotel Takanawa Tokyo - Guest RoomGrand Prince Hotel Takanawa Tokyo - Guest RoomGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - Swimming PoolGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - InteriorGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - InteriorGrand Prince Hotel Takanawa Tokyo - Guest RoomGrand Prince Hotel Takanawa Tokyo - Japanese Tatami RoomGrand Prince Hotel Takanawa Tokyo - Economy DoubleGrand Prince Hotel Takanawa Tokyo - RestaurantGrand Prince Hotel Takanawa Tokyo - RestaurantGrand Prince Hotel Takanawa Tokyo - RestaurantGrand Prince Hotel Takanawa Tokyo - Tea LoungeGrand Prince Hotel Takanawa Tokyo - Pub/LoungeGrand Prince Hotel Takanawa Tokyo - Sky Swimming Pool (seasonal operation)Grand Prince Hotel Takanawa Tokyo - Swimming Pool (seasonal operation)Grand Prince Hotel Takanawa Tokyo - GardenGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - ExteriorGrand Prince Hotel Takanawa Tokyo - Swimming Pool


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A05