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Recent customer comments

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Very good



based on 1270 reviews
  • Cleanliness 7.8
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for money 8.0
  • Food/Dining 6.2

Rama D.
Indonesia
November 19, 2013
Nothing much
Airport transfer, clean room, and low price

Muhammad D.
Indonesia
November 16, 2013
A brief holiday stay
clean, professional, nicely located
Very nice, greeted by welcoming receptionists. The room was clean although needed improvement. The location is well situated from the nearest sightseeing spots.

MOHD H.
Malaysia
November 14, 2013
Average
Nothing special
Room was good unfortunately no iron n board provided to guest. Breakfast just a simple one nothing special. Average stay. Opposite hotel very dusty with constuction work on going.

Huzaini R.
Malaysia
November 13, 2013
relaxation
Grand Sakura Hotel
tiada gangguan, jauh dari pandangan orang dan bebas it was good only things make me upset the pillow in my rooms is not enough..probably can be add on 4 pillow..it would be nice

Joy K.
United States
November 08, 2013
Affordable and comfortable
Comfortable, Convenient, and Affordable
My stay was quite adequate. The room and wifi were better than most I have experienced outside of Bali. My only discomfort is that the halls consistently smelled of smoke and the towels also had a sour and smokey smell.

muhamad N.
Malaysia
November 07, 2013
very affordable and nice location
the service, the room and the facilities
it was pleasant and great place to stay. my family and i had a great time staying at the hotel.

Rohaida R.
Malaysia
November 04, 2013
clean and affordable
the price was affordable, clean n tidy room, modern design
it was great, I think its value for money...only the breakfast got not many choices

Ksenia G.
United States
October 31, 2013
Mediocre hotel in the center of Medan
late open business center, internet availability
We chose this hotel because right now it is one of the closest hotels to the airport (30-40km). It took us about 45 minutes to get to the airport in the morning. This hotel is good for local travelers, but not so much for foreigners. Most people only speak Indonesian. You are required to pay deposit on the checkin. Internet is free but requires log in on each floor, which is annoying. Breakfast buffet was catering to locals as well, heavy and very spicy food. We got the "executive" room but it was not that special - not even bathrobes available! Bed was very hard and uncomfortable. Window was not well sealed and facing a busy street - so it was very loud in the room most of the night. There was also music playing in the hallway though they turned it off upon request. Business center (responsible for taxi service) was open late. But the guy could not guarantee us a taxi to the airport in the morning, which made the night even less pleasant. Luckily, we did get that taxi.

Krisna S.
Indonesia
October 25, 2013
reasonable budget hotel
Good location, good staff, and good food
It was great time to stay in this hotel.Stand in a good laocation and easy to find things.

narayanan P.
Malaysia
October 23, 2013
friendly staff
very clean hotel
very good and suitable for all type of traveler.very near to shopping place