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Grand Seasons Hotel

72 Jalan Pahang, Chowkit / Putra WTC, Kuala Lumpur, Malaysia (Show on map)

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Area: Chowkit / Putra WTC Number of Rooms: 678

Recent customer reviews

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Good

7.5

from 2633 reviews

Value for Money
7.6
Location
7.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (2633)
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Nor A. Solo travelers Malaysia, July 19, 2013
Pleasant stay.

convenient location, easy access to public transport, adequate parking facilities
7.7
Waiting for the lifts was cumbersome. Only 2 lifts were operational as they were upgrading. This hotel has 38 floors (I was on the 23rd floor). Other problems were minor - the room was too cold, even after the air conditioning was switched off; the power switch where the key card is slotted in didn't work very well - power gets cut off if the key card is not positioned properly. The iron didn't work. However the response to complaints was pretty fast.
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Kim E. Families with older children Malaysia, July 16, 2013
comfortable

comfortable rooms, close to shopping areas, close to hospitals
6
comfortable but had to spend time waiting for lifts, bath tub was clogged. problem was not resolved even after complaining to room service.
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Chun W. Business travelers Singapore, July 16, 2013
Value for money

Friendly staff, security, clean room
7.7
Everything was great except for the wifi. We bought the wifi for 24hrs yet we are unable to send out mail, thus leading to some delay in replying to our client.
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Tan A. Business travelers Malaysia, July 10, 2013
ok

Great location, convenient for me to go anywhere i like in Kuala Lumpur.
5.3
Hotel staff interrupted. The hotel staff open my door without knock it. After that door hit several times by hotel staff even though I had just checked in. They ask me about room condition.
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Sharida A. Business travelers Malaysia, July 9, 2013
Hassle Free

Comfortable, friendly staff
7.3
fast check-in and check out. The room was satisfying. Nothing much to complaint. Except very busy at the lobby. Will consider to come back again.
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Taha J. Solo travelers Bahrain, July 7, 2013
reasonable price and affordable

large beds large windows quite area
6
it was no not bad as it was the only 4 star hotel available in agoda site with this price
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Fadhilah B. Families with young children Singapore, July 7, 2013
Comfortable staying but with minimal convenience

The bed, the breakfast and near to shopping area
5.7
We have to wait for the lift to reach to our level which have 6 lifts cater for upto 35 floor. It is not convenient to wait for the lift .the customer service, we can say need improvement...
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Veronica C. Business travelers Malaysia, July 7, 2013
Will definitely come back

clean, simple, tidy
7.7
GREAT! Will definitely recommend for next stay. Had a good time shopping in the city, sight seeing was convenient.
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Mastura A. Families with young children Malaysia, July 7, 2013
it' great

large room, clean and reasonable price
6.3
Its great with large room with reasonable price. But the lift is problem. We have to take a long queue even going up or down. Reception counter fast entertain.Large lobby, clean with simple deco. it pleasure to stay here. With reasonable price, i would like to stay and recomend to my colleague of this hotel.
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Guoqing Z. Families with older children Australia, July 7, 2013
very nice hotel

breakfast, taxi service, comfortable room
9.3
the room is lager and comfortable. staff are friendly and the taxi service is convenient. The breakfast of buffet is excellent with a huge arrange of food to select.
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Customer Reviews - Grand Seasons Hotel, Kuala Lumpur

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