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Grand Serela Hotel Medan

Jl. Gatot Subroto No. 395, Medan Baru, Medan, Indonesia 20119 (Show on map)

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"good room, staffs are very nice, very close to town..."

  • Dony, Indonesia
  • May 17, 2015
  • Area: Medan Baru
  • Rooms : 221
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Deluxe
Superior Room Only
Superior
Deluxe

 

When would you like to stay at this hotel?

Features of Grand Serela Hotel Medan
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

express check-in/check-out

family room

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

shared lounge/TV area

smoking area

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Indonesian

 

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Offering quality accommodations in the business district of Medan, Grand Serela Hotel Medan is a popular pick for both business and leisure travelers. The hotel lies 2 km from the city center and provides accessibility to important town facilities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Sari Mutiara Hospital, Vina Estetica Hospital, Sumatera Eye Center.

At Grand Serela Hotel Medan, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, luggage storage.

Guests can choose from 221 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Medan, the Grand Serela Hotel Medan is the perfect venue for an exhilarating and exciting break away.
Offering quality accommodations in the business district of Medan, Grand Serela Hotel Medan is a pop ... see more
Children and extra beds:
Infant 0-4 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-10 year(s)
Must use an extra bed

Guests over 10 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2 km

Non-Smoking Rooms / Floors
yes

Number of Rooms
221

Room Voltage
220

Year Hotel Built
2012


Recent customer comments

Filter by Traveler Type

 

Very Good

8.0

from 390 reviews

Value for Money
8.0
Location
7.6
Staff Performance
7.8
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (390)
Sort by:
John C. Couples United States of America, July 18, 2015
Overrated hotel

Quick check in and check out
3.3
Very disappointing! Based on the reviews, I made a choice to stay at this hotel. I had plans to stay in Medan for 5 nights and booked one night at this property to see how it was before booking for my entire stay. I checked out after one night. Quick check in, less than one minute - nice. But very small room, no hot water, dirty carpet, worn out towels with threads hanging off them, and a disgusting breakfast. The breakfast was terrible; short on choices, cold food that should be warm, warm food that should have been served cold. Easy check out. The front desk staff is very efficient and was not surprised when told about the hot water and towels.
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Darwin L. Solo travelers Indonesia, June 27, 2015
I am very satisfied stay in this hotel

Cleaning , five star , perfect
9.3
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Hwa J. Groups Malaysia, June 22, 2015
Very hot water shower

room
6.7
The room is clean and average size. Breakfast buffet is variety. However, the water from the shower in the room is very very hot, no matter which way you turned, only hot water coming out. Beware of this.
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Felix B. Business travelers Indonesia, June 13, 2015
good stay

clean, comfort, nice service
8
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Felix B. Business travelers Indonesia, June 11, 2015
good stay

clean, comfort, nice service
8
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Muhammad R. Couples Malaysia, June 8, 2015
Good

food,atmosphere,staff
8.3
yhe food is very good
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Felix B. Business travelers Indonesia, June 5, 2015
good stay

clean, comfort, nice service
8
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Sally L. Business travelers Indonesia, June 5, 2015
great hotel

room facilities, space and comfort
9
such a pleasant stay! it is totally under rated for the money it charge. definitely my chosen hotel in Medan
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Evi C. Solo travelers Indonesia, June 3, 2015
Nice and comfortable

Food, room and staff
8
Enjoyable
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Felix B. Business travelers Indonesia, May 29, 2015
good stay

clean, comfort, nice service
8
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< Previous page 1 - 10 of 390 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • business
Distance to airport:
  • Kuala Namu International Airport (25.8 Km)
Customer comments:
  • "Comfortable rooms" , "Good location" , "Smiling staff"
Top attractions in the area:
  • Plaza Medan Fair (1.3 Km / 16 min walk)
  • Cambridge Mall (1.9 Km / 23 min walk)
  • Rahmat Museum (1.9 Km / 23 min walk)
  • Sun Plaza (2.4 Km / 29 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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