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More about this hotel:
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Husein Sastranegara International Airport (3.4 Km)
    Customer comments:
  • "Clean and nice rooms", "Fantastic staff", "Friendly atmosphere"
    Top nearby attractions:
  • Rumah Mode Factory Outlet (0.2 Km / 3 min walk)
  • Universitas Parahyangan (0.8 Km / 10 min walk)
  • Paris Van Java Mall (0.9 Km / 11 min walk)
  • Cihampelas Walk Shopping Mall (1.4 Km / 17 min walk)

Note: Distances are measured as a straight line.

Grand Serela Setiabudhi Bandung

Hegarmanah Street No. 9-15,, Setiabudi, Bandung, Indonesia 40141

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Features of Grand Serela Setiabudhi Bandung


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • ATM/cash machine on site
  • bicycle rental
  • coffee shop
  • concierge
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • taxi service

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Indonesian
  • Malay

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Hotel description
Grand Serela Setiabudhi Bandung is a 4-star hotel located in Jalan Hegarmanah, a beautiful and quiet locale in Bandung...see more Grand Serela Setiabudhi Bandung is a 4-star hotel located in Jalan Hegarmanah, a beautiful and quiet locale in Bandung where guests can expect a calm and relaxing rest - something that is hard to find elsewhere. The hotel offers up to six different types of room and a wide array of facilities to ensure guests’ greatest comfort. A swimming pool, fitness center, and a restaurant with a great view are all at your service. Grand Serela Setiabudhi Bandung is also within reach of Cihampelas, arguably Bandung’s most famous shopping district. Grand Serela Setiabudhi Bandung is a hotel that no one should dismiss. Please enter your preferred dates of stay and submit our online booking form to make a reservation.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1030)

Business travelers (87)

Couples (281)

Solo travelers (97)

Families with young children (296)

Families with older children (157)

Groups (112)

Very good
7.3
Value for Money
7.1
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.3
All reviews (1030)
Sort by:
Rio G. Business travelers
Indonesia, January 13, 2016
I dont think this is 4 stars hotel

good location, quick check in and check out
5.7
everything was just so-so, but the room feels old, the towel really bad, it was clean but i think the hotel need to change it because the color isnt white anymore, and you can see its really an old towel. the food was just okay. so i dont know it just didnt feel like 4 stars hotel. you can read another similar review here and its true. so yeah risk on your own travelers.
irwanto M. Couples
Indonesia, January 08, 2016
I think this should be 3 star hotel

Price, location and room
6
Since I just need hotel for sleep, I think this hotel is representative. But don't expect more, the pool was very dark at night, and very confusing between building 1 and 2. For 3 star hotel, I think quite worth but I don't agree if this hotel classify as 4 star hotel.
Viviyanti W. Families with young children
Indonesia, December 31, 2015
value for money

location, friendly staff
7.3
We just got back from Bandung trip together with 4 other families. We chose Grand Serela cause it well priced. Location is god, close by there is a supermarket to get all necessities and restaurants within walking distance. Staff are friendly and they even prepare a birthday cake for one of our friends who had a birthday during our stay. BF comes with the room, food selection was ok, Indonesian food. Rooms are old and need upgrades though. Towels and carpet are old. Once they have the update, I believe it will be one of a top notch hotel. Overall, we had a great stay at Grand Serela Bandung.
Then S. Families with older children
Indonesia, January 02, 2016
should put more work to achieve 4 stars standard

location, value for money, attentive staff
7
overall was alright, only the room is old and the hotel should put more attention for the cleanliness of the hotel, breakfast was so so, u could do better for 4 star hotel, but location and price is quite cheap for the high season rate
Thenny L. Families with young children
Indonesia, January 02, 2016
No Sofa in deluxe room and towel has dark spots

Fast service.
7.7
Lumayan saja.
Hong C. Families with young children
Malaysia, December 30, 2015
worst hotel ever stay

HBO tv program is up to date
2.3
- food is horrible. ordered a fried bihun and waited like 30 mins with only one table customer. the fried bihun is like soaking in salt water to fried. super salthy. - prior arrangment of taxi service upon arrival was not shown. we have to order our own. - room aircon is not cool at all. - room water heater is not working well. my 19 months toddler have to shower in cool water. lets hope he is okay. - we have early check in, thanks for that. but the room service ask us to wait for shower towel from 10 until 2pm... it seems like the hotel does npt have enuff towel. worst is the towel provided is in bad shape and smell awkful n the color of the towel is in BLACK color. - swimming pool was very dirty... filled with soak all in the surface. was not properly clean at all. - overall the whole 4 days 3 nights stay was not pleasant n satifly at all. we r not recommended this hotel at all to any of our friend. dissapointed totally
Maria A. Families with young children
Indonesia, January 03, 2016
Good

Good
10
Andri S. Families with young children
Indonesia, December 28, 2015
Staying grand serela

Located near the factory outlet, near from cihampelas
4.7
NORAINI M. Solo travelers
Singapore, December 24, 2015
lacking basic cleanliness...

peaceful and friendly staff
5.7
Not pleased with bed condition. Checked in with bedsheet with oil stains. As it was already late, didn't request for change of sheet. Instead slept using the comforter as bedsheet. Requested a change of bedsheet in the morning. When returned to room in the evening, bedsheet was still not changed. Slept over the comforter again. Next morning insisted the change again...finally the bedsheet got changed. Didn't ask for much...but if bedsheet is not changed when a new guest checks in, it is definitely a no no...
ERIK F. Business travelers
Indonesia, December 23, 2015
Bad hotel. dirty room, dirty swimming pool,
3
I am so disappointed by this hotel. The hotel condition is so dirty. the swimming pool is so dirty, water heater broken, gym area very small with a broken sauna place and the quality of food is taste no good at all. this hotel is overrate for 4 stars hotel. I thing should be rated 3 star hotel.

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