Back to hotel info

Excellent 8.5
Based on 1610 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 1610 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.1
  • Food/Dining 7.9

Ben B.
Australia
May 21, 2014
excellent hotel, enjoyed it
location, staff, pool

Maureen S.
United Kingdom
May 20, 2014
Excellent Hotel
Central, Great Breakfast & lovely Pool area.
Excellent hotel in the city centre, many restaurants, shops and markets nearby. Lovely bedroom and pool area, excellent staff and breakfast.

Mervin R.
Australia
May 20, 2014
A really nice well run 4 star hotel
the staff, the food and the cleanliness
First impression is that the Hotel is a smaller building, but impeccably clean and well maintained. It is situated in one of the older central districts of HCMC with lots of trees and a short walk from one of the better markets. It has a lot of staff. It is central to the French quarter of the City and a short walk to Pasteur Street. The rooms are good apart from the usual signs of activity are very functional. The interesting part in respect of this hotel is that everything works. The Staff are quite impressive. From the smallest request for some more sugar for the in room tea and coffee making, to “can you help me the dumb tourist find a market to buy this?”.. The Bathrooms are good but suffer from the lack of towels – and given the climate most guests would have 2 showers per day, and thus two towels are not sufficient and 4 towels per room should be the standard. The pool on the roof if great and the small restaurant up there is also good. They have a barbecue there most nights and you can pick out your seafood or meat and they will grill it for you. It was good value for money. The additional plus signs for this Hotel are that the WiFi works well and is very fast, they have a small business centre with printers handy for the itinerary change which we had due to an airline change. All in all very good value, top WiFi, clean, a fun staff who cannot help enough, and good food.

Sook T.
Singapore
May 18, 2014
Comfort,great dining and friendly staff
Attentive staff,good location, good spa
Good service, enjoys the spa and breakfast , staff very friendly .

DAVID A.
Australia
May 17, 2014
Exactly what I wanted
Location, Staff and Pool
Because it is not a mega-hotel The Grand Silverland Hotel has a lot more personality and warmth mainly due to the very helpful staff. It does however have all the comfort and facilities of more expensive hotels but with a lot more charm. The location is perfect yet it's very quiet. The roof-top pool area is a perfect refuge from the heat and humidity of Saigon. Although small, the view is sensational. Being in the pool looking out over the city is truly memorable. Recommended :)

Eng L.
Malaysia
May 14, 2014
It is a small but comfortable and friendly hotel
Friendly staff with fast service and good location
Comfortable and quit amazed with their good service

Keith O.
United Kingdom
May 12, 2014
Short but very good
Great helpful staff, central location, airport transfer
Great, would go back in a heartbeat

Cameron F.
Australia
May 11, 2014
Relaxing, comfortable and enjoyable.
The staff who were magnificent, very helpful with directions, things to do in Ho Chi Minh City and also very attentive, the room was a great size and the bed amazingly comfortable!
In a word, fantastic! Would highly recommend it as a high quality hotel fantastic staff in a great location!

Graham P.
United Kingdom
May 09, 2014
Very comfortable room with huge bed. Slept really
Bed comfort. Location. Staff friendliness
Will definitely return again

TENG T.
Malaysia
May 09, 2014
good
food
close to my meeting area