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Grand Sirao Hotel

Jl. Semarang No. 4-6, Medan City Center, Medan, Indonesia

Recent customer reviews

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based on 37 reviews

85 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
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Solo travelers (37)
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Ufuk U. Solo travelers Turkey, April 24, 2016
Do not try!
It is worse than a guest house without star... Sirao is not 3 star hotel. Do not try!
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Willy W. Solo travelers Indonesia, March 29, 2016
Room with spider webs. No hot water. Toilet flush not working.. Not a pleasant and hygiene place to stay.
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Erli J. Solo travelers Indonesia, January 24, 2016
Biasa aja
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Emma K. Solo travelers Australia, December 8, 2014
3 star hotel? Yeah right!
The room was covered in mould and it smelt bad. The bathroom only had cold water and was also covered in mould. There was only one choice for breakfast which was some sort of soup and nooner hi worked for the hotel could speak any English at all. I would not go back to this hotel if someone paid me! Nothing it was disgusting
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Emma K. Solo travelers Australia, December 5, 2014
Do not stay here!!!
When I arrived at the hotel my heart sank at the thought of having to stay in it. The staff could not speak any English so the communication was hard. When I was escorted to my room the attendant brought a can of air fresher to quickly freshen the room when I entered it, it was needed!!! The room had mould growing on the walls from the ground up and also from the roof down. The place was covered in dust and the bathroom was revolting and covered in mould too. I was meant to stay two nights but opted out. You can get much better quality for less without having to sleep in a bed where you can feel things crawling on you and a room covered in mould!
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David G. Solo travelers India, October 30, 2014
the worst
please i request agoda to delete this hotel from the list or ur partner please please dont ever refer to this hotel please please
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Rosmiati M. Solo travelers Indonesia, October 23, 2014
the hotel is so terrible, my room was disaster
it's a nightmare, I don't even sleep the whole night.
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Abd R. Solo travelers Malaysia, August 10, 2014
saja cuti

the staff is very nice\
wrong choice.the room not comfortable to stay in..need to request for air freshner & hang it at the air condition & no hanger in the bathroom to hang towel or shirt.pls be more sensitive
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Raghuram S. Solo travelers Malaysia, June 25, 2014
There are better hotels around Medan for the price

Central location, easy access, free breakfast
Won't say it's too bad, but wasn't so good either. For the same price, I think I could have gotten many other better rooms elsewhere. The room and the bathroom smelled funny. The furniture, particularly the dressing table, was coming apart. Aircond wasn't really working. As for the hotel itself, the breakfast wasn't was I was expecting from a hotel breakfast, but could do anyway. Staff are generally helpful, but they didn't tell me late-checkout (which I had requested for) was chargeable at Rp 100K. This is really a misrepresentation, but I didn't bother making a fuss.
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Joni E. Solo travelers Indonesia, May 15, 2014
average hotel

clean room and cheap
not have hot water in standard room, but in the night its very easy to hunting for eating
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