My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Gubeng Train Station (1.0 Km / 12 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (13.0 Km)
    Customer comments:
  • "Good location", "Good value for money", "Very nice hotel"
    Top nearby attractions:
  • Colors Pub & Restaurant (0.1 Km / 2 min walk)
  • Bon Café (0.2 Km / 3 min walk)
  • Mirota Batik and Handicraft (0.5 Km / 6 min walk)
  • Delta Theatre (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Grand Sumatera Hotel

Jl. Sumatera no. 89, Surabaya Center, Surabaya, Indonesia (Show on map)

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Features of Grand Sumatera Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • car hire
  • coffee shop
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Hotel Description
When visiting Surabaya, you'll feel right at home at Grand Sumatera Hotel, which offers quality acco...see more When visiting Surabaya, you'll feel right at home at Grand Sumatera Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Embassy of Japan, Embassy of United Kingdom, Consulate of Canada give to this hotel a special charm.

At Grand Sumatera Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, valet parking.

The hotel features 24 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Grand Sumatera Hotel hits the spot in many ways.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (34)

Business travelers (9)

Couples (9)

Solo travelers (7)

Families with young children (2)

Families with older children (4)

Groups (3)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (34)
Sort by:
Budiman H. Families with young children
Indonesia, June 16, 2014
Real room (go show) price is same to Agoda's price

Quiet, Food is not expensive, clean.
Nothing special. I ordered deluxe room, and got room 204 that the window is facing to a wall, there's no scene to see. But strange, Agoda gave me insider price that should be much cheaper than regular price. I asked to receptionist about my room's regular price if I just show up and get a room. It was not different, only insignificant small difference. I paid about Rp 370.000 on Agoda (insider price). My room's regular price was Rp 385.000. That was only about US$1.20 difference. Is Agoda not significantly cheaper, or the Hotel gave me room lesser than I should get?
Paul R. Couples
Belgium, May 25, 2014
Not bad. Not good

We complaints about the food. Breakfast was from 7 until 10 The last day we go for early breakfast at 8.15. And there was no meet or eggs. Only dry rice. When we complaint the not do anything. After 30 min we left
meliani N. Couples
Indonesia, March 24, 2014
nice hotel.good value for money.

cheap, quiet, and good location
YE Z. Couples
China, January 28, 2014
Nice staff Good service

Service Hygiene Environment
arik S. Couples
Indonesia, September 26, 2014
Good and clean

Near Gubeng train station
SIVAKUMAR C. Business travelers
, September 14, 2013
very nice hotel

clean, service and internet
It is very close to business locations. Public transport are very close also.
Kattapa L. Solo travelers
Thailand, December 09, 2013
One budget hotel worth just one night

Cheap, quiet, and good breakfast
Shiraz M. Solo travelers
United Kingdom, June 21, 2013
Adequate Accommodation

Good location
I stayed here for a night as it was a reasonably priced hotel compared to other options available. The hotel is located near the Japanese embassy and the area is quiet and safe. The staff and cleanliness of the hotel were both good. Wifi did not work on the first floor and I was told it only works in the ground floor rooms. Breakfast was adequate. Overall a great place to just sleep in not spend too much time relaxing in!
Nunung A. Solo travelers
Indonesia, June 05, 2013
Cheap, clean

service, room, parking
Comfortable, safe, quiet stay here
Rozaki H. Business travelers
Indonesia, May 10, 2013
Clean and nice hotel in the center of Surabaya

Clean, good internet access and fare price

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