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Grand Sumatera Hotel

Jl. Sumatera no. 89, Surabaya Center, Surabaya, Indonesia (Show on map)

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Formerly : Grand Sumatra Hotel
Pleasant
6.3
based on 34 reviews
  • Area: Surabaya Center
  • Rooms : 24
  • Free Wi-Fi

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Room Types
Max
Rates
Standard Double or Twin
Standard Double or Twin
Superior Double or Twin
Superior Double or Twin
Deluxe
Deluxe

 

When would you like to stay at this hotel?

Features of Grand Sumatera Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

car hire

car park

coffee shop

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shuttle service

smoking area

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Indonesian

 

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When visiting Surabaya, you'll feel right at home at Grand Sumatera Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Embassy of Japan, Embassy of United Kingdom, Consulate of Canada give to this hotel a special charm.

At Grand Sumatera Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, valet parking.

The hotel features 24 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Grand Sumatera Hotel hits the spot in many ways.
When visiting Surabaya, you'll feel right at home at Grand Sumatera Hotel, which offers quality acco ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Stay for free if using existing bedding.

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
10:00 AM

Check-Out Until
12:00 PM

Number of Rooms
24

Room Voltage
220


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.3

from 34 reviews

Value for Money
6.6
Location
6.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.4
Room Comfort/Standard
6.4
Food/Dining
4.9
All reviews (34)
Sort by:
Budiman H. Families with young children Indonesia, June 15, 2014
Real room (go show) price is same to Agoda's price

Quiet, Food is not expensive, clean.
5.7
Nothing special. I ordered deluxe room, and got room 204 that the window is facing to a wall, there's no scene to see. But strange, Agoda gave me insider price that should be much cheaper than regular price. I asked to receptionist about my room's regular price if I just show up and get a room. It was not different, only insignificant small difference. I paid about Rp 370.000 on Agoda (insider price). My room's regular price was Rp 385.000. That was only about US$1.20 difference. Is Agoda not significantly cheaper, or the Hotel gave me room lesser than I should get?
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Paul R. Couples Belgium, May 23, 2014
Not bad. Not good

Location
5
We complaints about the food. Breakfast was from 7 until 10 The last day we go for early breakfast at 8.15. And there was no meet or eggs. Only dry rice. When we complaint the not do anything. After 30 min we left
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Meliani W. Couples Indonesia, January 20, 2014
nice hotel.good value for money.

cheap, quiet, and good location
7.3
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Ye Z. Couples China, January 12, 2014
Nice staff Good service

Service Hygiene Environment
7.3
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Arik S. Couples Indonesia, September 22, 2013
Good and clean

Near Gubeng train station
7.7
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Sivakumar C. Business travelers September 5, 2013
very nice hotel

clean, service and internet
6
It is very close to business locations. Public transport are very close also.
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Kattapa L. Solo travelers Thailand, July 19, 2013
One budget hotel worth just one night

Cheap, quiet, and good breakfast
6.3
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Shiraz M. Solo travelers United Kingdom, June 18, 2013
Adequate Accommodation

Good location
5.3
I stayed here for a night as it was a reasonably priced hotel compared to other options available. The hotel is located near the Japanese embassy and the area is quiet and safe. The staff and cleanliness of the hotel were both good. Wifi did not work on the first floor and I was told it only works in the ground floor rooms. Breakfast was adequate. Overall a great place to just sleep in not spend too much time relaxing in!
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Nunung A. Solo travelers Indonesia, June 2, 2013
Cheap, clean

service, room, parking
7
Comfortable, safe, quiet stay here
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Rozaki H. Business travelers Indonesia, May 7, 2013
Clean and nice hotel in the center of Surabaya

Clean, good internet access and fare price
7.7
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< Previous page 1 - 10 of 34 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (1.0 Km / 12 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (13.0 Km)
Customer comments:
  • "Good location" , "Good value for money" , "Very nice hotel"
Top attractions in the area:
  • Colors Pub & Restaurant (0.1 Km / 2 min walk)
  • Bon Café (0.2 Km / 3 min walk)
  • Delta Theatre (0.8 Km / 10 min walk)
  • Kowloon Palace International Restaurant (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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