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Grand Sumatera Hotel

Jl. Sumatera no. 89, Surabaya Center, Surabaya, Indonesia (Show on map)

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Formerly : Grand Sumatra Hotel
Pleasant
6.3
based on 34 reviews
  • Area: Location: Surabaya Center
  • Rooms : 24

Room Types
Max
Rates
Standard Double or Twin
Standard Double or Twin
Superior Double or Twin
Superior Double or Twin
Deluxe
Deluxe

 

When would you like to stay at this hotel?

Features of Grand Sumatera Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

car hire

car park

coffee shop

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shuttle service

smoking area

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

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When visiting Surabaya, you'll feel right at home at Grand Sumatera Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Embassy of Japan, Embassy of United Kingdom, Consulate of Canada give to this hotel a special charm.

At Grand Sumatera Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, valet parking.

The hotel features 24 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Grand Sumatera Hotel hits the spot in many ways.
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Stay for free if using existing bedding.

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
10:00 AM

Check-Out Until
12:00 PM

Number of Rooms
24

Room Voltage
220


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.3

from 34 reviews

Value for Money
6.6
Location
6.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.4
Room Comfort/Standard
6.4
Food/Dining
4.9
All reviews (34)
Sort by:
Budiman H. Families with young children Indonesia, June 15, 2014
Real room (go show) price is same to Agoda's price

Quiet, Food is not expensive, clean.
5.7
Nothing special. I ordered deluxe room, and got room 204 that the window is facing to a wall, there's no scene to see. But strange, Agoda gave me insider price that should be much cheaper than regular price. I asked to receptionist about my room's regular price if I just show up and get a room. It was not different, only insignificant small difference. I paid about Rp 370.000 on Agoda (insider price). My room's regular price was Rp 385.000. That was only about US$1.20 difference. Is Agoda not significantly cheaper, or the Hotel gave me room lesser than I should get?
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Paul R. Couples Belgium, May 23, 2014
Not bad. Not good

Location
5
We complaints about the food. Breakfast was from 7 until 10 The last day we go for early breakfast at 8.15. And there was no meet or eggs. Only dry rice. When we complaint the not do anything. After 30 min we left
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Meliani W. Couples Indonesia, January 20, 2014
nice hotel.good value for money.

cheap, quiet, and good location
7.3
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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (1.0 Km)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (13.0 Km)
Customer comments:
  • "Good location" , "Good value for money" , "Very nice hotel"
Top attractions in the area:
  • Colors Pub & Restaurant (0.1 Km)
  • Bon Café (0.2 Km)
  • Delta Theatre (0.8 Km)
  • Kowloon Palace International Restaurant (0.9 Km)

Customer Support


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